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Living Goods

Empowers CHWs with digital health tools

Burkina Faso Innovations Officer

Full-TimePosted on 10/21/2026
No salary listed
Senior
Bachelor's
Burkina Faso
In Person
Project & Program ManagementProgram Management

About the job

Requirements
  • A bachelor's degree in a health-related discipline, Project Management, Design Thinking, Development Studies, Information Systems, or a related field.
  • At least five years of experience in program innovation, health systems strengthening, technology for development, or adaptive program delivery.
  • Experience designing, implementing, and evaluating pilots or user-centered interventions in complex, resource-constrained settings.
  • Strong analytical, facilitation, synthesis, management, and documentation skills.
  • Excellent written and verbal communication skills, including the ability to translate complex technical ideas into practical, actionable insights.
  • Knowledge of human-centered design and systems thinking, innovation and project management, stakeholder engagement and co-creation facilitation, evidence generation and data-driven decision-making, learning and adaptation, and continuous improvement.
Responsibilities
  • Identify and document priority challenges, inefficiencies, and innovation opportunities within the Technical Assistance model, district health systems, and program operations.
  • Participate in human-centered design and systems-thinking approaches to develop and refine practical solutions responsive to user needs and system realities.
  • Plan and facilitate design workshops, user research, ideation sessions, and rapid-prototyping exercises with program teams, district counterparts, and partners.
  • Contribute to objectives, theories of change, success metrics, risk considerations, and learning questions to translate innovation ideas into implementable pilots.
  • Work with Digital Health, Innovation, and PEI teams to test and refine digital, data, and artificial-intelligence-enabled solutions for service delivery, supervision, performance management, and data use.
  • Coordinate day-to-day implementation of innovation pilots, ensuring alignment with program priorities, implementation plans, and partner engagement.
  • Track pilot progress against milestones, timelines, and deliverables.
  • Work with Monitoring, Evaluation and Learning teams to support data collection, documentation, and analysis of pilot performance.
  • Document implementation experiences, user feedback, and operational challenges, and contribute to adaptive improvements based on field learning.
  • Support field testing of service delivery approaches, digital tools, operational processes, and program improvements.
  • Assess innovation pilots to identify opportunities for scale, integration, or adaptation within the Technical Assistance model.
  • Integrate successful innovations into program tools, guidelines, and training materials with relevant teams.
  • Engage with districts and partners to align innovations with existing systems, policies, and implementation structures.
  • Facilitate cross-district learning exchanges and knowledge sharing to support replication and adaptation of tested solutions.
  • Engage with innovation partners, research institutions, government stakeholders, and other collaborators involved in innovation initiatives.
  • Prepare concept notes, reports, presentations, and documentation related to innovation activities.
  • Support operational research, learning agendas, and documentation with Monitoring, Evaluation and Learning teams and research partners.
  • Maintain innovation knowledge resources, including repositories, tools, dashboards, and learning materials.
  • Participate in internal meetings, technical working groups, and learning platforms related to innovation and program improvement.
  • Contribute insights and learning from innovation initiatives to program planning, budgeting, and adaptive management.
  • Strengthen program and field-team capacity in innovation methods, experimentation, and learning approaches.
  • Monitor trends and best practices in community health, digital health, and development innovation, and share relevant insights with internal teams.
  • Promote responsible and ethical innovation, including responsible data use, safeguarding, equity, and inclusion.
  • Perform other duties assigned by the supervisor in line with the role and organizational priorities.
Desired Qualifications
  • Experience working with government counterparts, digital health platforms, donors, or research institutions is an advantage.

About the company

Living Goods strengthens frontline health work in East and West Africa by equipping community health workers (CHWs) with digital tools and data-driven performance management. The organization partners with governments and NGOs to deliver essential care, including immunizations and maternal health services, to underserved communities. CHWs use mobile-enabled apps and streamlined workflows to collect patient data, track visits, schedule follow-ups, and report on service delivery, enabling timely, coordinated care. Compared with traditional programs, Living Goods focuses on scalable, technology-supported grassroots healthcare, enhancing efficiency and coverage through real-time insights and standardized practices. The goal is to expand access to quality primary healthcare, improve health outcomes, and sustain improvements by growing the capacity of CHWs and strengthening health systems through partnerships and grant-funded support.

Company Size

201-500

Company Stage

Grant

Total Funding

$1.3M

Headquarters

San Francisco, California

Founded

2007

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Simplify's Take

What believers are saying

  • Q2 2026 supported nearly 13,000 CHWs serving 6.2 million people across three countries.
  • Burkina Faso's first community-health budget line and Zorgho launch expand domestic financing.
  • Bungoma and Kisumu pilots reported better household coverage, mentorship, and commodity availability.

What critics are saying

  • 2026 bridge year signals strategy transition while grants and donor funding keep tightening.
  • Headcount fell 13.2% from 2023 to 2026; hiring cooled to five openings.
  • Employment litigation in Kenya, Adera v Living Goods, exposes HR and governance friction.

What makes Living Goods unique

  • Kenya and Burkina Faso co-finance community health with government-led implementation support.
  • Q1 2026 launched AI-enabled supervisor app and intelligent dashboards for CHW management.
  • Nearly two decades of Africa community-health operations built durable county and ministry relationships.

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Benefits

  • Remote Work Options

Growth & Insights and Company News

6 month growth

0%

1 year growth

-1%

2 year growth

1%
Living Goods
Jun 10th, 2026
Optimizing government-led community health: A new model for sustainable scale.

Optimizing government-led community health: A new model for sustainable scale. Posted on: june 10, 2026. Since 2019, Living Goods has co implemented community health alongside county governments in Kenya as a key strategy for building community health systems that perform, and will keep performing long after its partnership has ended. Living Goods Inc. has learned a great deal since then about what works and what's needed to drive deeper, more sustainable impact at scale. In Bungoma, Kenya, Living Goods Inc. is now testing an optimized implementation support model that will do just that. What's staying the same? The heart of co-financed implementation support is not changing, Living Goods Inc. is working hand in-hand with government partners to manage and fund high-performing community health programs. Its focus remains ensuring every family can access high-quality, affordable healthcare no matter where they live. Living Goods Inc. is strengthening public community health systems so governments can lead and maintain them in the long-term. What's changing? What's changing is how Living Goods Inc. deliver support to governments. In particular, Living Goods Inc. is focused on evolving its government partnerships and improving supervision and digital system management. This means: * Clearer roles and responsibilities for Living Goods and governments that are established from the start and evolve year over year, with defined impact milestones and exit plans attached. * Upskilling Living Goods staff to ensure key capabilities are embedded at the right level of government, enabling best practices to cascade throughout the system. * Ministry of Health trainers will lead all CHW training, with Living Goods focused on enhancing curricula, with an emphasis on performance management. * A greater focus on equipping sub-national Ministry of Health teams to effectively lead and manage digital systems. * Integration of new digital and data tools, including a Next-Generation Supervisor App and intelligent dashboards, to help supervisors and county leaders understand and act on the data that drives health impact. Why Bungoma? Bungoma was selected based on its scoping criteria - high levels of child and maternal mortality, strong government co-financing commitment, and readiness for partnership. Learnings will shape how the revamped model rolls out across all its implementation support sites, including Burkina Faso later this year and potentially in new countries. Implementation support is a key driver of scale in Living Goods' new strategic plan, which marks its evolution from proving that government-led community health works to helping governments scale and sustain it. As governments across Africa are making historic commitments to community health, and as global health funding declines, the stakes for translating these commitments into results for families have never been higher.

Living Goods
May 28th, 2025
Building Momentum for Pro-CHWs at WHA78

Against a backdrop of growing urgency to invest in resilient health systems, this year's 78th World Health Assembly (WHA78) reinforced what Living Goods Inc. at Living Goods have long championed: professional community health workers (proCHWs) are not a stopgap solution, they are the foundation of primary health care and global health security.

Living Goods
Mar 4th, 2025
Financing the Future: Sustainable and Equitable Models for Community Health in Africa

At the sidelines of the Africa Health Agenda International Conference, in Kigali, Living Goods and partners Africa Frontline First, Village Reach, and UNICEF converged to look into long term financing solutions.

Beyond the Numbers
Oct 12th, 2024
#187 Willing to Take Risks with Liz Jarman

Liz Jarman was named CEO of Living Goods in 2018 and is a member of the Living Goods Board of Directors.

Living Goods
Sep 27th, 2024
World Contraception Day 2024: Empowering Choices for a Healthier Future

Living Goods also partnered with the Kisumu and Vihiga county governments to emphasize family planning's critical role in protecting the health of mothers and children.