General Administration

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

1. Administrative Coordination & Resource Management
Oversee daily administrative workflows, including procurement/distribution of office supplies, equipment maintenance, and workspace management. Establish standardized tracking systems to optimize resource allocation and operational efficiency.
2. Event & Meeting Execution
Plan and coordinate corporate meetings (e.g., weekly reviews, annual conferences) and team activities (e.g., team-building, celebrations). Manage logistics, materials, and agendas, ensuring effective follow-up on action items and event outcomes.
3. Document Control & Archiving
Draft and review administrative documents, standardize filing procedures, and maintain digital archives. Ensure timely document circulation, accurate record-keeping, and traceability for business audits and decision-making.
4. Employee Services & Facilities Support
Manage attendance, employee benefit distribution, and travel arrangements. Liaise with property management for utilities, security, and office upkeep, addressing staff needs to enhance workplace satisfaction and operational stability.
5. Cross-Functional Collaboration
Coordinate interdepartmental administrative requests, including asset allocation and shared space scheduling. Partner with HR on recruitment and training logistics to streamline communication and collaboration.
6. Process Improvement & Digitization
Evaluate and refine administrative workflows, identifying inefficiencies for optimization. Drive digital transformation (e.g., OA systems) to standardize processes, accelerate task completion, and reduce overhead costs.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.