The role is right for you if you are

• Someone who can create a long-term, compelling vision and join the customer in partnership on their journey to solve their most significant challenges
• Someone excited to create raving fans out of early adopters, risk takers & visionaries
• Motivated by venturing into and believing in something to create a market that no one has invested in before
• Aren’t afraid of driving transformational change; you thrive in the ambiguity of creating the playbook, where one may not yet have been written
• Thrive in complex, multi-constituent large enterprise selling environments
• Excited about becoming an expert in understanding the application of AI, ML, and NLP to solving modern enterprise problems and want to represent a product that seeks to make people fundamentally better, not replace them

What you’ll do

• Serve as a trusted advisor to our customers, educating them on the contact center space, industry-specific adoption of AI and ML technologies, and overall methods of optimization for their business leveraging ASAPP
• Act as a liaison for the customer internally, advocating for optimization of our product and process continuously identify creative strategies to engage customers and generate incremental value
• Develop and execute a comprehensive account management strategy that is grounded in personalized research and a focused value hypothesis
• Work closely with customers and channel partners to evangelize ASAPP and gain greater market adoption
• Work on critical projects that increase our effectiveness across the customer lifecycle, from early business development through the steady-state (e.g., effective messaging, commercial positioning, time to value, optimized operations)
• Meet or exceed quarterly/yearly bookings targets while delivering consistent and reliable forecasting
• Drive communication and collaboration among team members to win the business and maximize the full scope of the opportunity
• Partner cross-functionally with various teams across ASAPP, including Marketing, Product, and Engineering, to optimize customer experience and business outcomes

What you’ll need

• A minimum of 10+ years of strategic selling of 7+ figure deals within the enterprise software / SaaS space, ideally with at least 2 of the following: 1) A deep understanding of how to effectively sell to Fortune 100/500 companies. 2) Experience with solutions that address one of the following: Customer/Employee Digital Experience, AI (RPA, NLP), Contact Center (Care and Sales), and Business Process Acceleration or familiarity with messaging, digital and voice engagements, virtual agents. 3) Knowledge of and connections to relevant customers. You have sold into and have relationships with major players. You understand the trends and growth patterns that have existed and can identify factors that influence the market. 
• Demonstrated success with a Consultative Selling approach
• A strong history of working collaboratively with multiple cross-functional teams to design and implement practical business proposals

What we’d like to see

• Knowledge of how to navigate a complex organization across all levels, including the C-suite, IT, and the primary decision-maker.  You can effectively identify and empower an internal champion who speaks the company’s “language” and can help position ASAPP within the company.
• Not “just” a product salesperson - you prioritize relationships and open dialogue to identify and provide solutions to a customer’s needs. You are hyper-focused on the customer rather than the product being sold.
• Showing up differently than a product vs. product seller - you do your research, ask the right questions, listen with the intent to meet the customer where they are & guide them to where they need to be
• Knowledge of which resources to bring in & use the full force of the business and all of its assets

Benefits

• Competitive compensation with stock options
• Comprehensive medical, vision, and dental insurance
• 401k matching
• Fitness and wellness stipend
• Mental well-being benefits
• Professional learning and development stipend
• Parental leave, including adoptive and foster parents
• 3 weeks paid time off (increases with tenure) and unlimited sick leave