Full-Time
Business Intelligence Manager
Professional Services Operations
Posted on 7/25/2024
Bazaarvoice
1,001-5,000 employees
Facilitates user-generated content for eCommerce
Compensation Overview
$115k - $125kAnnually
Mid, Senior
Austin, TX, USA
- 3+ years managing Business Intelligence teams
- 7+ years in a business analyst, data analyst, data science, engineering, or related role
- 3-5+ years experience creating dashboards and reports with a data visualization tool
- Bachelor’s degree or equivalent experience, preferably in a quantitative discipline like mathematics, MIS, engineering, or computer science
- Operations or customer experience in a SaaS company
- Business acumen, including an understanding of financial terms and metrics
- SQL proficiency and familiarity with querying relational databases (e.g., Amazon Redshift and Snowflake)
- Advanced Tableau skills and experience with Salesforce
- Knowledgeable with Google Sheets
- Strong written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams and present findings to executives
- Manage and coach a global team of Business Intelligence Analysts, providing guidance, mentoring, and fostering a culture of continuous improvement
- Run weekly sprint planning and retrospective meetings for an agile team
- Establish and maintain data governance policies, procedures, and standards to ensure data quality and consistency
- Collaborate directly with business partners to build fully automated Tableau dashboards to accomplish reporting objectives
- Implement descriptive, predictive, and prescriptive analytics across multiple business functions
- Create cutting-edge data visualizations with simple and intuitive UI
- Interface with engineering teams to architect a scalable reporting infrastructure
- Consult with business leaders to streamline operations based on insights from our data
- Help our systems and processes work together to generate clean data and deliver a great user experience
- Train stakeholders to leverage our reporting
Bazaarvoice enhances consumer experiences and drives sales by leveraging user-generated content, such as customer reviews, ratings, and visual content. The company provides tools that allow retailers and brands to collect, manage, and distribute this content, integrating it into their online stores and marketing strategies. Bazaarvoice stands out by amplifying the reach of client content through a vast retail network and partnerships with social media platforms, enabling clients to turn visual content into purchase points. The goal is to empower brands and retailers to use customer opinions and visual content to inspire confidence and increase sales.
Company Stage
Series C
Total Funding
$169.9M
Headquarters
Austin, Texas
Founded
2005
Simplify's Take
What believers are saying
- Bazaarvoice's continuous innovation, including new AI-powered features and strategic acquisitions, positions it as a leader in the eCommerce and digital marketing space.
- The company's extensive retail network amplifies the reach of client content, increasing the potential for higher consumer engagement and sales.
- Bazaarvoice's ability to address consumer concerns about fake reviews enhances trust and confidence in its platform, potentially leading to higher client retention and satisfaction.
What critics are saying
- The competitive landscape in digital marketing and eCommerce is intense, requiring Bazaarvoice to continuously innovate to maintain its market position.
- Integration challenges with newly acquired companies like Granify and affable.ai could pose risks to seamless operations and innovation.
What makes Bazaarvoice unique
- Bazaarvoice's focus on user-generated content and its seamless integration with eCommerce platforms and CRM systems sets it apart from competitors who may not offer such comprehensive solutions.
- The company's strategic partnerships and acquisitions, such as Granify and affable.ai, enhance its capabilities in AI-driven e-commerce contextualization and influencer marketing, providing a unique edge.
- Bazaarvoice's subscription-based model ensures a steady revenue stream while offering clients a robust suite of tools for managing and distributing customer-generated content.
Benefits
Mental wellness matters - All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
Improve your community and b:generous - We believe in investing our time and money to support our communities globally.
Embrace wellness and reward others - Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
Paid sabbaticals - We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
Recognition-based culture - We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
Flexible work from home policies - The working world has changed. So have we.