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Wing Assistant

Subscription-based virtual assistant services for businesses

E-Commerce Specialist

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least one year of experience in e-commerce, website maintenance, and related industries.
  • Experience with content, product, and inventory management.
  • Experience with search engine optimization and knowledge of non-technical search engine optimization best practices.
  • Knowledge of Shopify, Amazon, and eBay platforms.
  • Excellent written and verbal English communication skills at B2 level or higher.
  • Strong copywriting and editing skills.
  • Experience using Google Analytics for project management and reporting.
  • Proficiency in Microsoft Office, especially Excel.
  • Knowledge of CSS media queries.
  • A USB headset with noise cancellation, a working webcam, a computer with at least a 1.8 GHz processor and 4 GB of RAM, a primary cable internet connection of at least 25 Mbps, and a backup internet connection of at least 10 Mbps.

Responsibilities

  • Manage the overall operation of the website and maintain a seamless user experience.
  • Respond to customer inquiries and concerns and assist customers with selections.
  • Optimize product listings and content using detailed descriptions, visual assets, and specifications.
  • Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
  • Collaborate with internal teams to develop concepts, layouts, and promotional activities.
  • Set prices in accordance with industry trends and sales strategy.
  • Monitor inventory levels and coordinate with suppliers and logistics partners regarding stock availability and delivery.
  • Develop and maintain initiatives for pay-per-click advertising campaigns and social media engagement.

About the Company

Wing Assistant

Subscription-based virtual assistant services for businesses

Wing Assistant provides virtual assistant services for businesses, offering dedicated virtual assistants that work remotely on a full-time or part-time basis through a subscription model. Clients hire VAs who handle administrative tasks such as invoicing, payment tracking, and expense recording, while gaining complimentary access to the Wing Task Workspace App for communication, task management, file sharing, and screen recording. The service works by assigning a dedicated VA and, if needed, a Customer Success Manager plus thorough training for assistants to ensure consistent quality. This differentiates Wing Assistant through a strong emphasis on customer support and investment in VA training, with pricing tied to service level and hours required. The company’s goal is to help businesses run more efficiently by providing reliable, scalable administrative support via licensed remote assistants.

Company size
1,001-5,000
Company stage
Seed
Total funding
$2.2M
Headquarters
Berkeley, CA
Founded
2018

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