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Duke University

Private research university in Durham, NC

Donor Stewardship and Engagement Specialist

PR & CommunicationsConfirmed live in the last 24 hours
Full-timeDurham, NC, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree, or an equivalent combination of relevant education and experience.
  • Two years of experience in fundraising, alumni relations, public relations, student engagement or activities, program administration, or a related field.
  • Strong written and verbal communication, organizational, and analytical skills.
  • Experience working with fundraising customer relationship management platforms and donor databases.
  • Knowledge of donor stewardship best practices and engagement strategies.
  • Experience managing donor recognition programs, impact reporting, and special events.
  • Familiarity with platforms such as Paciolan, Advance, Salesforce, Blackbaud, or similar systems.
  • Experience with design and communication tools such as Canva, InDesign, Adobe Photoshop, or related applications.
  • Ability to use donor analytics and engagement metrics to inform strategy and decision-making.

Responsibilities

  • Develop and implement stewardship strategies for annual, leadership, major gift, and principal gift donors.
  • Create personalized engagement opportunities that deepen donor relationships and support long-term retention.
  • Partner with development officers to design customized stewardship plans and donor touchpoints.
  • Research and implement innovative stewardship practices to enhance the donor experience.
  • Oversee recognition initiatives for giving societies, affinity groups, endowed funds, capital projects, and sport-specific programs.
  • Coordinate donor acknowledgments, recognition opportunities, and benefit fulfillment activities.
  • Lead milestone recognition efforts, appreciation initiatives, and naming opportunity stewardship programs.
  • Plan and execute stewardship-focused events, hospitality experiences, scholarship celebrations, facility dedications, and VIP engagement activities.
  • Collaborate with coaches, Athletics staff, and campus partners to create donor interactions.
  • Support exclusive access opportunities, facility tours, and other donor experiences.
  • Oversee the creation and distribution of donor impact reports, stewardship materials, and personalized updates.
  • Gather stories, student-athlete highlights, and program achievements that demonstrate the impact of philanthropic support.
  • Manage reporting obligations for endowed funds and scholarship programs to support donor engagement.
  • Maintain accurate stewardship and engagement records within donor management systems.
  • Conduct audits and data-quality reviews to ensure consistency and integrity.
  • Generate reports to support donor segmentation, engagement strategies, and decision-making.
  • Identify process improvements that increase efficiency and enhance the donor experience.
  • Partner with communications teams to develop stewardship communications, including newsletters, impact stories, annual reports, and donor correspondence.
  • Manage stewardship communication calendars and ensure messaging aligns with Duke Athletics priorities and brand standards.
  • Support communications related to donor societies, stewardship initiatives, and special engagement opportunities.

Desired Qualifications

  • Five or more years of progressively responsible experience in donor relations, stewardship, advancement, higher education, athletics fundraising, or nonprofit philanthropy.
  • Demonstrated success leading donor engagement and stewardship initiatives.

About the Company

Duke University

Private research university in Durham, NC

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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