Food Service Waitstaff

Description

Episcopal SeniorLife Communities Mission:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…Life. Inspired Every Day.

Food Service Waitstaff - Per Diem for Lunch and Dinner shifts

Pay Rate: $17.00 / Hourly

The Waitstaff position performs table service for dining room and banquet/catering events. This position serves foods in a friendly, professional and efficient manner. In addition, the server position maintains proper sanitation guidelines and lends to the promotion of a professional atmosphere that would complement, meet and exceed customer needs. This position may/will be required to provide direct care or have access to resident property or belongings.

ESSENTIAL JOB FUNCTIONS

• Understand the menu items and preparation methods.
• Perform pre-service checklist to ensure readiness to open.
• Take all food orders at table(s), assure accuracy.
• Deliver all food items to table.
• Follow up on all comments, corrections from customers to ensure positive outcomes.
• Clear all soiled items from table and re-set table.
• May deliver room service or patio home meals for residents.
• May attend resident association and food committee meetings for feedback.
• Attend all service staff meetings to address problems, concerns or plans.
• Read all literature, memos concerning changes or other necessary information.
• Reports to Chef Manager or designee

Requirements

QUALIFICATIONS:

• Must possess high school diploma or equivalent with reading, comprehension and writing ability at 12th grade level or higher.
• Six months’ food service experience preferred.
• Knowledge of NYS DOH regulations on food operations and sanitation.
• Demonstrated leadership, organizational and communication skills.
• Ability to represent the Episcopal Church Home and interact effectively with vendors and service contractors.
• Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performing duties of this job requires prolonged standing and routine walking in and around the kitchen and dining area. Must be able to occasionally lift loads of 30 pounds and routinely lift 25 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The majority of essential job duties are performed indoors as well as in resident areas where universal precautions apply. Additional are performed in a normal dietary kitchen environment which is subject to warm working conditions in an area where there is exposure to cooking equipment which may be hot. Employee may be exposed to indoor temperature fluctuations.

SUPERVISORY RELATIONSHIP: The work is performed within established guidelines, and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position.

RESPONSIBILITY FOR OTHERS: The employee has no direct responsibility for others.

SAFETY RESPONSIBILITIES: Shall be fully acquainted with all safety policies and procedures. Takes an active role in all fire drills during the shift and/or emergencies for internal and external disasters as monitored by supervisor and incident manager. Must comply with facility in-service requirements.

Maintain confidentiality of all information related to the organization, residents, participants, family and staff, that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information.