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HeavenHR

Cloud-based HR management for SMEs

Head of Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeBerlin, GermanyIn-person

About the Job

Requirements

  • Completed vocational training or university studies, preferably in a commercial or business administration field, or substantial motivation as a career changer.
  • Experience building or scaling SaaS startups, ideally in the HR or payroll sector.
  • A hands-on approach to actively building operational structures.
  • Assertiveness, persuasive communication, and perseverance.
  • Technical affinity and interest in human resources.
  • Willingness to travel occasionally.
  • Very good German and English skills, spoken and written.
  • Competence in creating and implementing marketing strategies.
  • Analytical strength, a data-driven mindset, and confident use of key performance indicators.

Responsibilities

  • Build and lead a high-performing operations team.
  • Develop and implement scalable processes for sales, customer success, and support.
  • Actively participate in sales activities, including customer acquisition and contract closing.
  • Develop and implement an effective marketing strategy for lead generation.
  • Ensure successful introduction and continued development of the SaaS solution.
  • Regularly monitor relevant key performance indicators, including revenue, customer satisfaction, churn rate, and customer acquisition cost.
  • Manage the operational budget and resources.
  • Manage and optimize collaboration with product development and information technology.
  • Build and maintain strategic partnerships and collaborations.

About the Company

HeavenHR

Cloud-based HR management for SMEs

HeavenHR provides a cloud-based HR management platform for small and medium-sized enterprises. It combines recruitment, onboarding, a centralized employee database, time and attendance, and payroll management in one SaaS system, and it automates payroll calculations, tax compliance, and certified reporting for secure data exchange with social security providers. An Employee Self-Service portal lets staff manage personal data, submit leave requests, and track hours, reducing HR workload. The platform is priced from about $6 per user per month plus a one-time fee, with premium services for payroll, benefits administration, and insurance, and it targets SMEs across Europe, including France, Austria, and Switzerland, to give HR teams transparency and control over the entire employee lifecycle.

Company size
11-50
Company stage
Series B
Total funding
$17.6M
Headquarters
Berlin, Germany
Founded
2015

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