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Healthcare Services Group

Manages healthcare facility housekeeping, laundry, dining

Dining Services Director of Operations

Food & Beverage Operations ManagementUpdated on Nov 5
Full-timeWilmington, DE, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in management or a related field is required; extensive relevant work experience (5+ years) with a proven track record of success at the district level may be considered instead.
  • Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision is required.
  • Strong organizational, interpersonal, analytical, and communication skills, including the ability to communicate effectively with building occupants, administration, and HCSG leadership.
  • Ability to complete regulatory compliance courses, identify issues, and implement necessary changes.
  • Proven success in P&L and budget management.
  • Excellent time management skills and a track record of growing accounts.
  • Basic computer skills, including web-based reporting.
  • Compliance with COVID-19 vaccination policies.
  • Must be capable of lifting and carrying up to 50 pounds, pushing and pulling up to 50 pounds, and standing, sitting, bending, and walking for extended periods.
  • Must be capable of performing routine, repetitive tasks continuously and working around food and cleaning products.
  • Valid driver's license.
  • Residency within the service area is required.

Responsibilities

  • Manage and supervise dining services operations across multiple locations.
  • Ensure compliance with policies, procedures, and federal and state requirements.
  • Oversee staff training, development, and scheduling.
  • Maintain records of income, expenditures, supplies, personnel, and equipment for multiple sites.
  • Act as a liaison between building occupants and administrators and HCSG staff, communicating directives and ensuring consistency across locations.
  • Perform other duties as assigned.

Desired Qualifications

  • Specialized training in dining services management and nutrition.

About the Company

Healthcare Services Group

Manages healthcare facility housekeeping, laundry, dining

Healthcare Services Group (HCSG) provides management of housekeeping, laundry, dining, and nutritional services for healthcare facilities. Their offering is a service-based solution where they design and implement operational systems, quality assurance programs, and training to run these support functions efficiently. They work by establishing standardized processes, measuring and reporting results, and holding teams accountable to ensure compliance with regulations and financial targets. What sets HCSG apart from competitors is its long track record (50 years) and emphasis on structured management—using data-driven measurement, ongoing quality assurance, and comprehensive staff development across all levels to deliver consistent outcomes. The company’s goal is to improve operational efficiency, regulatory compliance, and financial performance for clients through proven service delivery systems and continuous improvement.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Bensalem, Pennsylvania
Founded
1976

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