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AdaptHealth

Home medical equipment provider with rentals

Medical Equipment Technician DOT

Equipment Field ServiceUpdated on Nov 12
Full-timeHigh Point, NC, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • An entry-level sales or customer service background is essential.
  • Military experience, delivery driving with a sales component, or health care technician experience is considered related experience.
  • A valid and unrestricted driver’s license in the state of residence is required.
  • A current DOT Medical Examiners Certificate (DOT Medical Card) is required.
  • Must be able to regularly lift and/or move up to 85 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 160 pounds.
  • Must be able to stretch, bend, stoop, and crouch and perform moderate to heavy physical labor while moving equipment, hazardous materials, and supplies.
  • A company-conducted background check is required.
  • A company-conducted motor vehicle record check is required for driving roles.

Responsibilities

  • Operate a sprinter, box truck, or other vehicle at or above 10,001 pounds in compliance with Department of Transportation (DOT) requirements.
  • Develop and maintain working knowledge of current home medical equipment (HME) products and services offered by the company and applicable governmental regulations.
  • Comply with applicable company policies and procedures.
  • Manage the territory to reach service goals and deliver equipment, including oxygen, as required in accordance with industry standards.
  • Educate customers in the proper use and care of respiratory and HME equipment in a home setting.
  • Complete written patient visit reports following setup and follow-up visits as required.
  • Assist with customer equipment problems under emergency conditions.
  • Process all orders in a timely and accurate manner.
  • Promote services and products to referral sources in the community as appropriate.
  • Develop basic reimbursement knowledge and document all information necessary to ensure reimbursement for appropriate equipment, products, and services.
  • Assist with implementation of the quality improvement program to meet company policies.
  • Maintain home oxygen systems through regularly scheduled customer visits.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Perform routine preventative maintenance and simple equipment repairs in accordance with company policies.
  • Report equipment hazards and product incidents as required by company policies and procedures.
  • Safely drive and maintain the company vehicle.
  • Perform patient assessments and reassessments for patient care.
  • Follow procedures for using personal protective equipment, infection control, and hazardous materials handling.
  • Maintain knowledge of and comply with Occupational Safety and Health Administration (OSHA), DOT, and Food and Drug Administration (FDA) requirements for oxygen transportation.
  • Understand and explain DOT regulations regarding driving distances during on-duty hours, not exceeding the 150/100 air-mile radius from the starting work location.
  • Maintain knowledge of DOT requirements, including travel logs, and present records upon demand by a DOT or roadside inspector.
  • Respond verbally to DOT inspectors while driving a company vehicle during on-duty hours and explain that travel is within the 150/100 air-mile radius and that on-duty time records are on file at the carrier’s office.
  • Understand roadside weigh-scale and DOT inspection requirements and produce the medical exam card, proof of work vehicle insurance, and shipping documents when required.
  • Maintain patient confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA).
  • Complete assigned compliance training and other educational programs as required.
  • Comply with AdaptHealth’s Compliance Program.
  • Clean equipment when assigned by a supervisor or when downtime allows, following the Branch Maintenance and Cleaning Guidelines.
  • Perform other related duties as assigned.

Desired Qualifications

  • One year of HME delivery experience is preferred.

About the Company

AdaptHealth

Home medical equipment provider with rentals

AdaptHealth provides home medical equipment and related services for patients living at home, including selling and renting devices such as wheelchairs, ventilators, CPAP machines, thermometers, pulse oximeters, and sanitizing gear. Equipment is delivered to the home, set up, maintained, and restocked as needed, with ongoing support and resupply coordinated with patients, healthcare professionals, and insurers. It differentiates itself by combining broad scale with a personalized, patient-centered approach to care across many needs. Its goal is to help patients live fully at home by providing coordinated access to equipment and support through direct sales, rentals, and insurance partnerships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Phoenixville, PA
Founded
2012

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