Key Account Manager

Key Account Manager 

Build relationships. Drive growth. Make an impact. 

At Omnicell, we are transforming the future of healthcare through innovation, automation, and expertise. As a Key Account Manager (KAM), you’ll play a critical role in strengthening partnerships with key healthcare organizations, delivering solutions that improve medication management, and driving sustainable growth. If you thrive in a fast-paced, collaborative environment and are passionate about making a difference, this role is for you. 

What You’ll Do 

Collaborate | Achieve More Together 

• Develop strategic account plans with customers, aligning on mutual goals, key milestones, and growth opportunities. 
• Work cross-functionally with Sales, Marketing, Operations, IT, Finance, and Support teams to ensure seamless execution and customer satisfaction. 
• Cultivate relationships with healthcare executives and decision-makers, becoming a trusted partner in their journey. 

Inspire | Motivate Others 

• Present Omnicell’s value proposition to various stakeholders through compelling storytelling, product demonstrations, and corporate site visits. 
• Communicate with clarity and authenticity, positioning Omnicell as a leader in medication automation and healthcare solutions. 
• Influence key decision-makers by showcasing how Omnicell’s technology enhances efficiency and patient safety. 

Develop | Grow Self and Others 

• Build customized account strategies that drive business growth, increase market share, and strengthen customer partnerships. 
• Identify opportunities to expand Omnicell’s presence through upselling, cross-selling, and innovative solutions tailored to customer needs. 
• Continuously develop your expertise in the healthcare and technology space, staying ahead of industry trends and best practices. 

Execute | Focus on Results 

• Achieve sales targets by effectively managing a portfolio of key healthcare accounts. 
• Negotiate and execute contracts that drive long-term partnerships and mutual success. 
• Utilize data and insights to refine account strategies, improve decision-making, and drive measurable results. 

Impact | Drive Competitive Edge 

• Serve as a customer advocate, proactively identifying challenges and ensuring timely resolution through internal collaboration. 
• Own customer success by ensuring the seamless implementation and adoption of Omnicell’s solutions. 
• Champion continuous improvement, leveraging customer feedback to enhance Omnicell’s offerings and service delivery. 

What You Bring 

• A passion for building lasting customer relationships and driving impactful solutions. 
• Experience in healthcare sales, particularly in capital equipment, software, or complex solutions. 
• Strong negotiation, strategic planning, and problem-solving skills. 
• The ability to influence, communicate, and lead in a dynamic, cross-functional environment. 
• Knowledge of CRM platforms (Salesforce preferred) and Microsoft Office Suite. 

Basic Qualifications 

• Bachelor’s degree and 3+ years of experience in healthcare sales 
  OR 
• High School diploma and 5+ years of healthcare sales experience 

Preferred Qualifications 

• Experience with value-based selling and complex sales methodologies (e.g., Challenger, Miller Heiman). 
• A deep understanding of healthcare industry trends and challenges. 
• A track record of exceeding sales targets and driving strategic growth. 

Why Join Omnicell? 

• Mission-Driven Work: Be part of a team that’s revolutionizing medication management and improving patient outcomes. 
• Growth & Development: Invest in your career with learning opportunities, mentorship, and a culture that values innovation. 
• Collaboration & Impact: Work with a dedicated team that shares a common goal—advancing healthcare through technology. 

Work Conditions 

• Travel: 50%+ within your assigned territory. 
• Flexible Work Environment: A mix of independent and collaborative work in a fast-paced sales team setting. 
• Physical Requirements: Occasional lifting of demo equipment for trade shows and client presentations. 

Join us in shaping the future of healthcare—apply today and make a meaningful impact!