HR Service Delivery Senior Manager

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Sr Manager WORK SETUP: Hybrid OVERALL PURPOSE: Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries. RESPONSIBILITIES: • Incumbent will be responsible for Global Payroll delivery across In house and Outsource Countries. • There are overall 17 countries that are under scope with approx. 30 Pay runs. • Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips monthly. • Role will be managing Pre payroll, Gross to net and external vendor partners • Incumbent need to have a solid understanding of Data management, Payroll Controls, corresponding Payroll failure points, and Ops rigor. • Should have managed a team of 50+ with multiple geographies (preferably ANZ). • Should have a good understanding of STP, Superannuation, Tax Remittances and other Regulatory requirements. • Should have worked hands on SAP, Workday, though in the current role team will manage the same, but incumbent needs to have systems knowledge. OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:
Minimum Requirements
• At least 12+ years of relevant experience
• Hands-on, end-to-end payroll processing experience (salary runs, tax computation, statutory benefits)
• Experience leading or supervising a payroll team
• SAP experience as a working tool within payroll execution
• Global experience is preferred only

Core Competencies
• Strong functional depth in payroll — able to clearly articulate processes, not just exposure
• Solid grasp of payroll compliance: tax submissions, statutory contributions (e.g., SSS, Pag-IBIG, BIR)
• Experienced in payroll controls, audits, and timeline management
• Comfortable coordinating with stakeholders and cross-functional teams
• Proficient in MS Excel; strong analytical and communication skills

Payroll Profile Flexibilities
• Agreed to broaden screening criteria and consider transferable experience such as remittances, payroll accounting, reconciliation, compensation & benefits, HR operations, and payroll systems (ADP/Oracle).
• Leadership capability (people management, team size managed, and scope of responsibility) will be validated during interviews.
• Recent payroll experience and payroll leadership backgrounds remain preferred.
• Employment gaps can be considered if recruitment validates and documents the explanation before interviews.
• Candidates with transferable payroll-related experience may proceed to interviews.
• ADP and other payroll system experience may be considered even without SAP experience.
• Leadership readiness will be assessed during interviews.
• Strong candidates with explainable employment gaps may still be considered.
• Project to adopt a more lenient interview approach to broaden the pool of viable candidates

#LI-PH

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