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Huntington Bancshares

Banking services: personal, commercial, wealth management

Financial Relationship Banker

Retail & Commercial BankingPosted on Nov 13
Full-timeEast Lansing, MI, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required, or a bachelor's degree with the alternate experience qualification.
  • With a high school diploma or GED, at least 2 years of customer service and sales experience in banking, financial services, or goal-driven retail sales is required; qualifying military administration, contracting, civil affairs, or similar experience can count.
  • With a high school diploma or GED, at least 1 year of knowledge of consumer and business deposit products and lending, or business-to-business sales experience, is required.
  • Alternatively, with a bachelor's degree, at least 1 year of customer service and sales experience in banking, financial services, or goal-driven retail sales is required; qualifying military administration, contracting, civil affairs, or similar experience can count.
  • With a bachelor's degree, at least 1 year of knowledge of consumer and business deposit products and lending, or business-to-business sales experience, is required.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

  • Provide customer service and resolve customer issues effectively.
  • Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new-customer follow-up program, and referrals from customers, bank colleagues, and partners.
  • Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
  • Maintain knowledge of products, services, technology, and policies.
  • Adhere to operational, security, risk, and regulatory policies and procedures.

Desired Qualifications

  • Comfort with technology, such as mobile services and online banking services, is a plus.
  • Career-minded individuals interested in gaining experience and building a career are preferred.

About the Company

Huntington Bancshares

Banking services: personal, commercial, wealth management

Huntington National Bank offers personal and business banking, wealth management, and loan products, including checking and savings, credit cards, mortgages, and specialized commercial services. Customers access these products through branches, ATMs, and a digital platform for online and mobile banking, bill pay, and remote management. The bank differentiates itself by focusing on long-term relationships and providing a broad range of financial services tailored to individuals, small to mid-sized businesses, and nonprofits. Its goal is to be a trusted, full-service financial partner that helps clients manage money, grow assets, and protect their financial well-being over time.

Company size
10,001+
Company stage
IPO
Headquarters
Columbus, OH
Founded
1866

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