Event Host - Group Events

Job Title: Event Host/Hostess
Department: Group Events
Supervisor: Events Operations Manager
Supervises: None
FLSA Status: Part Time, Regular, Non-Exempt
Pay: $19.50
 
General Statement:                 
The Event Host/Hostess position carriers out all of the daily aspects of the Birthday program including setup, cleanup, presenting final invoices, interacting with party guests and serving refreshments. This position will also help the event team with special events including setup, event coordination and tear down when needed.
 
Essential Duties:

1. Provide quality guest service to both internal and external guests by maintaining a WILD (friendly, helpful, positive and professional) working attitude and appearance. 
2. Coordinate and host birthday parties or events by interacting with guests, leading activities and crafts, serving refreshments, cake, ice cream and or simple food items and presenting invoices.
3. Assist in the setup and tear down of birthday parties, public, private and/or fundraising events when needed.
4. Communicate needs and concerns directly to supervisor.
5. Work collaboratively with other Phoenix Zoo Staff, 3^rd party vendors and outside vendors when applicable.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs, or technological developments).                                                       

Requirements

Qualifications:                         

1. Strong knowledge of Microsoft office.
2. Strong customer service skills.
3. Strong interpersonal skills.
4. Ability to work a flexible work schedule, including weekends, nights and holidays.
5. Able to bend, stoop, crawl and walk on uneven surfaces and work in extreme weather conditions.
6. Ability to lift up to 40 lbs.
7. Possession of a valid driver’s license.
8. Ability to pass pre-employment background check, DMV check and drug test.