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City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

Janitorial Compliance Night Manager

Facilities ManagementConfirmed live in the last 24 hours
Full-timePhiladelphia, PA, USA$22.50 - $25 /hr

About the Job

Requirements

  • A high school diploma or equivalent experience in the commercial janitorial services industry is required.
  • Three years of prior management experience coaching, motivating, developing, and leading a team across multiple units or locations is required.
  • Three to five years of janitorial or building maintenance experience is required.
  • Strong planning and organizational skills and attention to detail are required.
  • Reliable transportation is required.
  • The employee must be willing to step in to clean when needed.
  • The role requires frequent sitting, bending, standing, and walking, and the ability to lift up to 75 pounds.

Responsibilities

  • Develop and maintain productive working relationships with Independent Contractors by communicating client priorities and collaborating to solve problems.
  • Review the scope of work and ensure quality assurance for each account to retain existing business and gain new business.
  • Communicate daily with the Facility Services Manager about issues requiring immediate attention, including sending a nightly recap by email or phone message.
  • Recommend Independent Contractor work assignments, manage work to client standards and company guidelines, and discharge contractors who do not meet the service-level agreement.
  • Manage inspections, customer complaints and requests, new client starts, and VIP treatment requiring attention.
  • Execute City Wide's New-Start Policy, Customer Complaint Policy, Four Star Policy, and other operational policies and procedures.
  • Ensure compliance with client policies and procedures, including approved cleaning tools and equipment and their proper use.
  • Perform other duties as necessary.

Desired Qualifications

  • Bilingual ability is a plus.
  • Customer relationship management experience is preferred.

About the Company

City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

City Wide Facility Solutions Houston coordinates and manages building maintenance for property owners and managers. It offers scheduling and oversight of 20+ interior and exterior services through a nationwide network of franchise locations, helping clients handle facility needs without juggling multiple vendors. The service works by acting as a single point of contact that plans, schedules, and monitors maintenance tasks across trades, simplifying coordination for clients. The company differentiates itself through its large franchise network and central scheduling model, which lowers time, stress, and resource demands for facility management. Its goal is to provide a reliable, one-stop facility management solution that streamlines upkeep for buildings and continuously expand its franchise footprint across the U.S. and Canada.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lenexa, KS
Founded
2001

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