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Full-Time

Account Executive Public Sector/Higher Education

Posted on 7/18/2024

Alchemer

Alchemer

51-200 employees

Customer engagement and feedback solutions provider

Consulting
Consumer Software

Compensation Overview

$80k - $120kAnnually

+ Commission + Employee Participation Unit program

Mid

Lafayette, CO, USA

Hybrid position in Louisville, Colorado or fully remote.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Communications
Cold Calling
Salesforce
Marketing
Requirements
  • 3+ years of closing experience selling SaaS products to State and Local Governments, K-12 school districts, or Non-Profit Organizations
  • Proven track record of achieving goals and quotas
  • Comfortable with sales technology and CRM tools
  • Ability to be a team player and perform in a fast-paced, sales-oriented environment
  • Excellent verbal, written, and interpersonal communication skills
Responsibilities
  • Sell and win new logos and new business in the SLED division
  • Work with a range of buyers and organizations that do not yet own the products
  • Respond to and position products to leads and opportunities generated by Marketing and by the SDR function
  • Demonstrate a comfort and desire to cold-call and use the telephone, email, social media, etc. for prospecting
  • Possess a working understanding of Salesforce.com and other key sales technologies used for prospecting, cold-calling, and opportunity creation
  • Regularly perform against individual monthly and/or weekly targets for calls made, meetings, presentations, opportunities generated, and closed won business
  • Collaborate with internal departments proactively to address Customer issues and needs
  • Chart and deliver timely and accurate forecasting and pipeline management

Alchemer provides customer engagement and feedback solutions through its three main products: Alchemer Digital, Alchemer Survey, and Alchemer Workflow. Alchemer Digital allows businesses to engage with customers across mobile and web platforms, ensuring seamless interaction. Alchemer Survey is known for its flexibility and ease of use, enabling businesses to quickly gather customer feedback. Alchemer Workflow helps businesses act on the feedback they receive, facilitating effective communication with customers. Unlike many competitors, Alchemer focuses on tailored solutions that cater to the specific needs of various clients, including consultancies and tech providers. The goal of Alchemer is to transform data collection into meaningful customer connections, enabling businesses to not only collect feedback but also implement changes that drive improvement and growth.

Company Stage

N/A

Total Funding

N/A

Headquarters

Louisville, Colorado

Founded

2006

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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Simplify's Take

What believers are saying

  • Being named to the Gartner Magic Quadrant for Voice of the Customer Platforms for three consecutive years highlights Alchemer's industry leadership and reliability.
  • The recent acquisition of Apptentive enhances Alchemer's mobile feedback capabilities, broadening its market reach and technological prowess.
  • Recognition as one of The Denver Post’s Top Workplaces for 2024 underscores a positive work environment, which can attract top talent and improve employee retention.

What critics are saying

  • The competitive landscape for customer engagement and feedback solutions is intense, requiring continuous innovation to maintain market position.
  • Integration challenges with newly acquired companies like Apptentive could disrupt operations and delay product enhancements.

What makes Alchemer unique

  • Alchemer's comprehensive suite of products—Digital, Survey, and Workflow—offers an end-to-end solution for customer engagement and feedback, unlike competitors who may focus on only one aspect.
  • The company's strong emphasis on both mobile and web platforms ensures seamless customer interaction across all digital channels, setting it apart from competitors with less versatile solutions.
  • Alchemer's ability to customize its SaaS offerings to meet unique business requirements provides a tailored experience that many competitors lack.

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