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Teleperformance Spain

Runs multilingual customer support and sales services

Sales Representative - Google Ads Products

Account ExecutivePosted on Nov 11
Full-timeBarcelona, Spain€21k - €24k

About the Job

Requirements

  • A BA/BS degree or equivalent practical experience is required.
  • Italian proficiency at C2 level and English proficiency at B2 level are required.
  • At least 14 months of sales experience, particularly in high-stakes environments, is required.
  • Ability to understand customer needs and offer relevant solutions.
  • Ability to work with clear instructions and regular feedback.
  • Basic experience entering and updating customer data in a customer relationship management system is required.
  • Willingness to learn to use artificial intelligence tools in daily tasks.
  • Ability to communicate clearly in professional situations.
  • Ability to give short presentations and write professional emails.
  • Ability to complete tasks independently.
  • General understanding of business and customer needs.
  • Ability to provide helpful customer support.
  • Deep understanding of the IT market, including cultural nuances and business practices.
  • Problem-solving skills to navigate complex and difficult contexts.
  • Ability to adapt sales strategies to the technology landscape.
  • Proficiency in analyzing market trends, customer data, and the competitive landscape to inform sales strategies.
  • Ability to build and maintain relationships with key stakeholders in the IT market.
  • Readiness to handle clients with varying levels of digital advertising knowledge.

Responsibilities

  • Convert qualified leads into customers within agreed budget parameters and expand client relationships through upselling where feasible.
  • Work with outbound and inbound leads to acquire new advertisers for Google Ads products.
  • Manage a client portfolio, optimize clients’ campaigns, and ensure customer expectations are met.
  • Work toward individual sales targets.
  • Understand customer requirements and objectives, and match them with product solutions and marketing strategies.
  • Develop sales strategies to optimize market potential and improve customer sales and profit margins.
  • Convert leads from small and medium-sized businesses into loyal customers.
  • Guide small and medium-sized business clients through the sales process and set them up for successful launch of their first Google Ads campaigns.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Consider and appreciate diverse perspectives and ideas.
  • Evaluate information and arguments to make informed decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Apply an entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive opportunity identification.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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