SunSource

Fluid power distribution with engineering support

Inside Sales Representative - Mechanical Products Group

Account ExecutiveConfirmed live in the last 24 hours

Full-timeMatthews, NC, USANo salary listedIn-person

About the Job

Requirements

An Associate’s degree or equivalent from a two-year college or technical school, two to four years of related experience and/or training, or an equivalent combination of education and experience is required.
A bachelor’s degree from an engineering program of study is preferred.
Working knowledge of mechanical systems, positive displacement pumps (especially internal gear and vane pumps), and filtration, or very strong mechanical aptitude, is preferred.
Ability to read, analyze, and interpret technical drawings, and to write reports and general business correspondence, is preferred.
Ability to calculate discounts, commissions, proportions, and percentages, and to convert standard measurements to metric, is preferred.
Working knowledge of Microsoft Office products, including Word and Excel, and Prophet 21 is preferred.

Responsibilities

Provide outstanding service to customers and support outside sales staff regarding mechanical equipment orders.
Answer telephone calls or respond to customer correspondence regarding technical questions on products or systems.
Engage in technical discussions to obtain applicable information, identify the correct product, and advise customers on product substitutions or modifications when replacement is necessary.
Select and specify products based on customer applications and design prerequisites.
Confer and correspond with service technicians, service managers, or manufacturers to resolve unusual or complex technical problems, or refer highly complex problems to the manager.
Prepare detailed product quotations by computing prices, discounts, and shipping charges in accordance with company guidelines.
Inform customers about pricing, back orders, delivery, delayed shipments, and other order-process problems, and provide tracking information.
Obtain purchase order numbers and/or credit card information from customers.
Confer with Accounting to research and resolve invoicing or credit discrepancies.
Attend sales meetings or educational activities to stay up to date on technical developments in the products.

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com

We’re looking for an energetic, self-driven, technically inclined individual to join our team in the Mechanical group. You would be supporting the sales process from the administrative side and providing technical customer service and insight on products such as: pumps, blowers, filtration, heat exchangers, and steam products. This position requires learning and supporting the technical products in our Mechanical group. The ideal candidate will possess a degree in a Mechanical Engineering related field. You will train under an employee that is retiring and have the ability to soak up their knowledge. It is ideal for someone that likes to solve problems, provide customer service, and utilize critical thinking strategies to find a solution.

You will be responsible for:

•Providing outstanding service to our customers and support to the outside sales staff regarding Mechanical equipment orders

•Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems;

•Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary;

•Selecting and specifying products based on customer application and design prerequisites;

•Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to your Manager;

•Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines;

•Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information;

•Obtaining purchase order number and/or credit card information from customer;

•Conferring with Accounting to research and resolve invoicing or credit discrepancies;

•Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products…and more.

This is a full-time in-office position. Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Required Education and Experience

•Associate’s Degree or equivalent from a two-year College or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience.

Preferred Education and Experience

•Bachelor’s degree from an engineering program of study

•Working knowledge of mechanical systems, positive displacement pumps (especially internal gear and vane pumps), filtration and/or a very strong mechanical aptitude;

•Ability to read, analyze and interpret technical drawings, write reports and general business correspondence;

•Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric;

•Working knowledge of Microsoft Office Products (Word, Excel, etc.), Prophet 21.

www.carotek.com www.sun-source.com

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).

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About the Company

SunSource

Fluid power distribution with engineering support

SunSource distributes fluid power components and systems to OEMs, MROs, and mobile industrial equipment users. It provides design and engineering support, supply chain optimization, productivity solutions, value-added services, and repair capabilities. The products are delivered through a national network with strong local presence, combining technical expertise with customer service to offer cost-effective, maintenance-reducing solutions. SunSource differentiates itself through its long track record (85+ years), comprehensive engineering and repair services, and a focus on helping customers boost productivity while lowering operating costs. The company aims to deliver high-quality products and services, foster growth for its associates and partners, and build lasting customer relationships through technical support and reliable service.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Windsor, CA
Founded: 2001

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