Associate Director - Bid Management

Company:

Marsh

Description:

We are seeking a talented individual to join our Sales Enablement COE team, part of our People and Investments business at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Associate Director - Bid Management

Sales Enablement CoE supports various Marsh businesses worldwide primarily across Proposal & Bid Management, Client Research and Creative Services. As a part of the Proposal & Bid Management Practice, the CoE teams are responsible for end-to-end management of bids and winning more business for key Marsh businesses. The purpose of this role is to lead a team of bid managers and content managers and provide end-to-end bid support and independently manage production of high-quality RFP responses and Pitch presentations for Marsh’s OCIO business.

We will count on you to:

Lead Marsh’s CoE bid center team for the OCIO - Investments Solutions

• Strategic leadership: Set bid strategy and operating model across regions; align bids to business priorities and influence pursuit decisions at senior (Partner/C-suite) levels.
• Team, hiring & capability build: Own recruitment, resource planning and retention for the bids function; hire, onboard and retain high-calibre bid managers and specialists; design career paths and succession plans.
• Learning & development: Create and run training, coaching and L&D programmes (APMP, proposal writing, storytelling, AI tools) to uplift team capability and standardize best practice.
• People & performance management: Set KPIs, conduct performance reviews, manage promotions and PIPs, and foster a high-performance culture.
• Escalation management & governance: Act as senior escalation point for bid-related issues; establish and chair pursuit governance forums, escalation protocols and decision gates to accelerate approvals and de-risk submissions.
• Business performance & governance: Own bid KPIs (win rate, turnaround time, quality score), budget for bid operations, vendor/agency relationships and resource planning. Drive process governance, quality assurance, audit and version control.
• End-to-end delivery: Lead complex/high-stakes RFIs, RFPs and pitches — define timelines, run pursuit governance, coordinate cross-functional inputs and ensure timely, compliant submissions.
• Win strategy & value proposition: Develop tailored win plans; craft differentiated client value propositions and executive-level messaging that articulate “Why Marsh.”
• Stakeholder management: Collaborate with senior sales, delivery, legal, finance and product leaders; present to and influence executive stakeholders and clients.
• Risk & compliance: Identify and mitigate technical, commercial and reputational risks; ensure regulatory and contractual compliance.
• Content & brand excellence: Oversee high-quality proposal narratives and visuals that meet Marsh brand standards; partner with design and content teams to elevate outputs.
• Continuous improvement & innovation: Drive adoption of best practices, bid methodology, digital tools (AI, content management/Seismic, MPower/QorusDocs, SharePoint) and implement process improvements to increase efficiency and win rates. Lead initiatives to improve throughput, quality and cost-efficiency.
• Thought leadership & external engagement: Represent the bids function in global forums, lead training programs, and introduce new capabilities (e.g., AI-enabled personalization, proposal analytics).
• Provide strategic leadership and expertise in the Wealth & Investment business, ensuring bid strategies are fully aligned with Marsh’s service offerings and overarching business priorities.
• Oversee the creation of persuasive executive summaries and key proposal sections that clearly articulate Marsh’s competitive advantage and “why us” messaging.
• Ensure all bid content and visuals meet Marsh’s brand standards and effectively support the overall messaging, working closely with design teams to elevate proposal quality.

What you need to have:

• 15+ years’ experience in pre-sales/bid management, with a strong record of owning large, complex, high-value bids across multiple regions.
• Proven people leader with experience scaling teams, setting KPIs, hiring, and managing budgets.
• Demonstrated ability to engage and influence senior (Partner/C-suite) stakeholders.
• Strong project management, commercial acumen, and risk management skills.
• Exceptional written and executive-level presentation skills; outstanding proofreading and business-writing capability.
• Comfortable leading virtual, cross-functional teams and managing cultural sensitivities across operating companies.
• Proficient with Microsoft Word, PowerPoint, Excel; familiarity with MPower, QorusDocs, SharePoint and AI-content tools preferred.
• Preferred: MBA or relevant postgraduate degree; certifications such as APMP, PMP; CFA Level 1 or equivalent a plus.
• Strategic thinker with a results-first mindset.
• High emotional intelligence and stakeholder orientation.
• Resilient under pressure with strong prioritization skills.
• Continuous improvement and innovation mindset.
• Leverage efficient document management platforms such as SharePoint, Google Drive, and specialized systems to securely organize, share, and manage access to information.

What makes you stand out:

• Experience on sales lifecycle and content/proposal management tools like Salesforce, QorusDocs, Qvidian, SharePoint etc. would be preferred.
• Demonstrated understanding of financial markets is preferred
• Experience of directly dealing with senior internal stakeholders
• preferredStrong analytical and problem-solving skillsCFA level 1 or similar is preferred
• Preferred certifications include the Association of Proposal Management Professionals (APMP), Certified Proposal and Bidding Professional, and Project Management Professional (PMP).
• Strong understanding of AI-driven content personalization.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.