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Thomson Reuters

Legal, financial data, and media services

Deal Desk Manager

Sales OperationsConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • 10+ years of total experience, including 6+ years in Deal Desk, Sales Operations, or Commercial Finance at a SaaS or software company.
  • 4+ years of experience leading people or teams, ideally across regions.
  • Experience structuring complex, non-standard enterprise deals.
  • Strong understanding of SaaS and subscription metrics (ARR, ACV, TCV, NRR) and proven experience building financial models.
  • Hands-on knowledge of Salesforce, CPQ, and CLM tools.
  • Contract literacy and confidence working with Legal on redlines.
  • A bachelor's degree or professional qualifications such as CA or CPA.
  • Curiosity about the products, customers, and markets served.
  • Confidence and empathy when working with frontline and senior sales leaders.
  • Cultural awareness and ability to build trust with colleagues across countries and working styles.
  • Ability to work autonomously, manage workload, and keep stakeholders informed without day-to-day supervision.

Responsibilities

  • Structure non-standard pricing, multi-year and ramp deals, bundles, and usage-based models to win business while maintaining profitability.
  • Lead, coach, and develop the Deal Desk team, set a high bar, and serve as the escalation point for Sales.
  • Advise Sales leaders on negotiation options and commercial guidance, using data to support pushback when needed.
  • Run approval workflows and discount guardrails, collaborating with Legal, Finance, Professional Services, and Segment on contract terms, billing, and revenue recognition.
  • Ensure Sales teams operate within the Rules of Engagement and Commercial Policy, and partner with cross-functional teams to improve governance, compliance, and efficiency through simplification, standardization, and automated solutions.
  • Create reusable templates, pricing guidelines, and processes to shorten cycle times and free Sales to sell.
  • Manage and collaborate on time-critical bids and tenders, improving tender-submission quality and win rates.
  • Partner with Sales Operations and Systems teams on process improvements, and use cycle-time, discounting, and approval-turnaround data to identify and resolve bottlenecks.
  • Coach Sales and Business Segment teams on process, policy, and best-practice changes to improve performance and release Sales capacity for core Sales activities.
  • Provide feedback and insights to teams and functions supporting commercial activities, including Pricing and Commercial Policy.

Desired Qualifications

  • Experience with bid automation tools such as Qvidian.
  • An MBA.

About the Company

Thomson Reuters

Legal, financial data, and media services

Thomson Reuters provides intelligent information and professional services for law, tax, finance, and media. It serves law firms, corporations, government agencies, and financial institutions with platforms like legal research (Westlaw), tax software (UltraTax CS), financial market data, and news services. These products are accessed through subscription-based platforms, ensuring ongoing updates and a steady revenue stream. The company also monetizes through advertising on media platforms and data analytics sales. It distinguishes itself by offering a broad, integrated suite of industry-specific tools combined with AI, cognitive computing, and machine learning to improve accuracy, efficiency, and predictive analytics in research and data insights. Its goal is to be a trusted partner that helps professionals make informed decisions by delivering reliable information and decision-ready tools while pursuing responsible, values-driven initiatives.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1851

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