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Wells Fargo

Nationwide banking and financial services

Mortgage Retail Sales Consultant

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • Requires 2 or more years of Mortgage Retail Sales experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Requires SAFE registration at the time of employment; ongoing employment is contingent on meeting applicable SAFE Mortgage Licensing Act requirements and acceptable background investigation results.
  • Loan Originator positions must meet Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
  • A current credit report will be used to assess financial responsibility and credit fitness; a credit score is not included in the evaluation.
  • Successful candidates must meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Solicit residential mortgages from various sources.
  • Produce high-quality, compliant loans and provide customer service.
  • Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources.
  • Maintain visibility for Wells Fargo Home Mortgage in the marketplace and stay informed about mortgage industry trends and developments in the assigned market.
  • Present recommendations for producing loans and exercise independent judgment while developing understanding of and adherence to Mortgage Retail Sales policies, procedures, compliance requirements, and loan-generation practices.
  • Understand real estate appraisals, title reports, and real estate transactions.
  • Receive customer applications, quote rates and points, complete follow-up activities with registration lock-in, and analyze and offer mortgage loan products based on client needs.
  • Review and analyze low- to moderately-complex financial and credit data, and match customer needs with an appropriate loan program and level of risk.
  • Inform prospective and existing customers about Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain customer satisfaction and quality through timely, proactive communication.
  • Pursue Wells Fargo training offerings to increase knowledge of company products, policies, procedures, and underwriting requirements.
  • Comply with all applicable risk programs and Wells Fargo policies and procedures; fulfill risk and compliance obligations, escalate and remediate issues, and make sound risk decisions.
  • Proactively monitor, govern, identify, and escalate risks and make sound risk decisions in accordance with the business unit’s risk appetite and applicable risk and compliance requirements.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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