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First National Bank

Offers personal banking with online services.

Floating Relationship Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeMonroeville, PA, USANo salary listed

About the Job

Requirements

  • High school diploma or GED.
  • Excellent customer service skills.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and interpersonal skills.
  • Attention to detail.
  • Ability to use a personal computer and job-related software.
  • Basic-level proficiency in Microsoft Word.
  • Intermediate-level proficiency in Microsoft Excel.
  • Basic-level proficiency in Microsoft PowerPoint.
  • Knowledge of banking policies, procedures, consumer products, and services.
  • Sales and customer service skills.
  • A Nationwide Mortgage Licensing System and Registry identifier is preferred but required for the position.

Responsibilities

  • Develop proficiency in basic consumer banking transactions, account servicing, and lending.
  • Execute branch leads at the direction of the manager.
  • Consistently execute customer transaction requests and identify opportunities to convert transactions into qualified sales or referral leads.
  • Promote the sales process by greeting customers, identifying customer service and product needs, leveraging sales leads, and making outbound calls.
  • Recommend Bank products and services through selling and cross-selling.
  • Achieve individual weekly sales and referral goals set by the Branch Manager.
  • Incorporate FNB digital products and services into customer interactions.
  • Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
  • Complete and manage the lifecycle of new and existing customer relationships according to consumer bank standards.
  • Perform routine operational duties, including teller transactions, and other operational tasks according to established policies and procedures.
  • Perform other related duties and projects as assigned.
  • Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring daily risks as required by the corporation's risk management program.
  • Adhere to regulatory laws, guidelines, and company procedures.
  • Work at various locations within the market as required.
  • Drive frequently for work and may travel overnight for training, particularly during onboarding.

Desired Qualifications

  • Experience in a related position.
  • A Nationwide Mortgage Licensing System and Registry identifier is preferred.

About the Company

First National Bank

Offers personal banking with online services.

First National Bank provides a range of financial services for individuals and businesses, including checking and savings accounts and online and mobile banking. Through its digital platforms, customers can transfer funds, pay bills, review account activity, and manage debit cards from anywhere with an internet connection. Security is a core focus, with processes and systems in place to protect customer information and accounts. The bank differentiates itself by prioritizing secure, convenient online and mobile access to banking services, aiming to help customers manage their finances safely and conveniently, anytime, anywhere.

Company size
51-200
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1864

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