Field Service Engineer - Multiple Teams

Job Description Summary

Are you an experienced Field Service Engineer with a passion for medical imaging? Or are you looking to transition into a rewarding and impactful industry?

GE HealthCare is seeking a Field Service Engineer to join our team, supporting CT, PET, and Nuclear Medicine systems across the Midlands and wider UK region.

This is a fantastic opportunity to work for a global leader in healthcare innovation, where your expertise directly contributes to improved patient care and outcomes. You will receive comprehensive training on state-of-the-art imaging technologies and be supported by a collaborative, purpose-driven team.

Job Description

Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear)

Location: UK Midlands (Birmingham-based with UK travel)

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world.

Key Responsibilities

• Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.

• Diagnose and resolve complex system-level faults across multi-technology platforms.

• Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.

• Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.

• Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.

• Manage tools, spare parts, and travel logistics efficiently.

• Complete all required documentation accurately and within deadlines.

• Travel approximately 35–40% of the time, with occasional overnight stays.

• Attend international training courses as required.

• Be flexible to support overtime, short-notice callouts, and weekend shifts when needed.

Required Qualifications & Experience

• HNC (or equivalent) in Engineering or a related technical discipline.

• Field service experience (medical imaging experience advantageous but not essential – full training provided).

• Strong communication and interpersonal skills.

• Self-motivated, organised, and able to work independently.

• Experience with remote connectivity tools and diagnostics.

• Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.

• Full UK driving licence.

• Fluent in English.

Desirable Skills

• Experience with additional medical imaging modalities.

• Knowledge of DICOM and IT/network troubleshooting.

• Familiarity with CRM systems.

• Project management experience.

What We’re Looking For

• We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles:

• Serve patients, customers, and colleagues

• Deliver the future of healthcare with focus

• Lead with a Lean mindset

• Empower entrepreneurial thinking

• Collaborate, win together, and enjoy the journey

Why Join GE HealthCare?

As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data-driven insights, and a culture built on care, collaboration, and continuous improvement.

Additional Information