BNY

Safeguards and moves assets for investors

Senior Vice President - Client Processing Manager

Customer SupportConfirmed live in the last 24 hours

Full-timeNew York, NY, USA$104k - $228k /yr

About the Job

Requirements

A Bachelor's degree or an equivalent combination of education and experience is required.
Seven to ten years of total work experience is preferred, including at least one to three years in management.
Applicable local or regional licenses or certifications are required as applicable to the business.

Responsibilities

Manage a medium to large-sized team or multiple small Client Processing teams.
Handle all aspects of client accounts, including solicitation, inquiries, transactional processing, and problem resolution.
Serve as the top level of support for external clients whose problems could not be resolved at a lower level.
Ensure work volume meets product and service standards, exceeds quality standards, and is properly reviewed and documented.
Identify and implement process improvements to improve the experience for all stakeholders.

Desired Qualifications

Experience in brokerage processing is preferred.
An advanced or graduate degree is preferred.

We’re seeking a future team member for the role of Senior Vice President to join our Client Processing team. This role is located in New York City, NY. In-office requirement is four days.

In this role, you’ll make an impact in the following ways:

Manage a medium to large-sized team or multiple small Client Processing teams
Handle any and all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution
Serve as a top level of support for external clients who were not able to have problems resolved at a lower level
Ensure the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented; identify and implement process improvements to improve the experience for all stakeholders

To be successful in this role, we’re seeking the following:

Bachelor’s degree or the equivalent combination of education and experience is required; advanced/graduate degree preferred
7–10 years of total work experience is preferred with at least 1–3 years in management
Experience in brokerage processing is preferred
Applicable local/regional licenses or certifications as required by the business

Base Salary Min: 104000

Base Salary Max: 228000

About the Company

BNY

Safeguards and moves assets for investors

BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1784

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