C

ChenMed

High-touch primary care for underserved seniors

Care Promoter 1 - Float

Clinical Support & Patient AdministrationPosted on Nov 12
Full-timeMonterey, CA, USA

About the Job

Requirements

  • A high school diploma or equivalent (GED) is required.
  • Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program is required.
  • At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic is required.
  • Basic Life Support (BLS) for Healthcare Providers certification is required.
  • Knowledge of medical products, terminology, services, standards, policies, and procedures is required.
  • Proficiency in basic phone and computer operation is required.
  • Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software is required.
  • Ability to maintain organized systems that support timely patient flow is required.
  • Ability to travel locally and/or regionally up to 10% of the time to assist at other centers is required.
  • Spoken and written fluency in English is required.
  • Flexibility to work evenings, weekends, and/or holidays as needed is required.

Responsibilities

  • Measure and record patient vital signs, interviews, and medical histories.
  • Catalog and communicate patient needs to the primary care provider, clinician, specialist, or other clinical personnel.
  • Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
  • Observe patients and report changes in their conditions to the primary care provider, clinician, specialist, or other clinical personnel.
  • Perform non-critical medical and therapeutic procedures based on medical instructions, collect phlebotomy and other laboratory specimens, and perform basic waived laboratory tests.
  • Under physician supervision, prepare and administer medications; change dressings; apply bandages; remove sutures; perform first aid procedures; and use CPR skills when necessary.
  • Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
  • Process patient phone messages, return calls, route messages to team members, and call patients to obtain and relay pertinent information for physicians.
  • With physician approval and authorization, call prescriptions in to pharmacies; use appropriate medical terminology and follow legal and ethical professional conduct. Authorized individuals use the ChenMed Rx system to support physician medication dispensing.
  • Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
  • Perform other duties as assigned and modified at the manager’s discretion.

Desired Qualifications

  • Experience working with geriatric patients is a plus.
  • Experience with an electronic medical record (EMR) system is preferred.

About the Company

ChenMed

High-touch primary care for underserved seniors

ChenMed provides primary care for underserved, moderate-to-low-income seniors with complex chronic diseases through a network of 100+ centers across 15 states. Its high-touch, preventive primary care model emphasizes longer visits and closer patient relationships, enabled by a lower doctor-patient ratio and physician-led operations. This approach distinguishes it from typical primary care providers by offering more time per patient, personalized care, and a mission-driven culture. ChenMed aims to improve health outcomes and lives by delivering accessible, patient-centered care while transforming how care is delivered to needy seniors.

Company size
1,001-5,000
Company stage
Grant
Total funding
$300K
Headquarters
Miami Gardens, FL
Founded
1985

Recently Posted Jobs

Explore more opportunities at ChenMed

See more jobs