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Mercier Consultancy Group

German Speaking Rent-a-Car Consultant

Customer SupportConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent spoken and written German is essential.
  • A valid EU passport is mandatory for relocation.
  • Proficiency in basic computer applications and web-based reservation systems is required.
  • Ability to relocate to Sofia, Bulgaria, for the on-site opportunity is required.

Responsibilities

  • Provide customer service to German-speaking clients while managing vehicle rental reservations and travel logistics.
  • Assist customers with rental terms, insurance options, and vehicle availability.
  • Manage booking modifications, cancellations, and special requests.
  • Resolve customer issues to support customer satisfaction and loyalty.
  • Maintain detailed documentation of rental interactions in the company database.
  • Collaborate with international offices to streamline vehicle logistics and fleet management processes.
  • Promote additional travel services and premium vehicle upgrades.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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