Strategic Account Director
Intellum
Strategic Account Director
Intellum
Customer-education learning platform for enterprises
About us
Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch.
We have always been a “remote first” company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our “smart growth” approach ensures that we will continue to scale our company effectively.
The Strategic Accounts Director (SD) acts as a strategic consultant, account leader, and salesperson responsible for growing the company's largest and most strategic existing customers. This role combines strategic account management, consultative selling, and business-value selling to deepen customer partnerships and drive account growth. Success requires building strong relationships with LMS Program Owners and senior business leaders—including C-level executives and other executives responsible for customer, partner, and employee outcomes—to understand the customer’s learning programs and demonstrate their business impact. Successful SDs are trusted business partners who use demonstrated ROI to build executive sponsorship and grow accounts across existing programs, new audiences, and new enterprise groups.
BENEFITS
Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at [email protected].
If you are an individual applying from CA, NY, CO, CT, MD, NV, or RI, please reach out to [email protected] to inquire about specific pay ranges.
Intellum is a learning technology platform that helps large brands and fast-moving companies grow revenue, boost customer retention, and lower support costs by combining customer experience with customer education. The platform provides tools to create, manage, track, and optimize personalized learning experiences for customers, partners, and employees. It works by authoring and delivering digital courses, curating learning paths, and measuring impact with analytics to continuously improve engagement and outcomes. Compared with competitors, Intellum focuses on integrating customer education into the overall customer experience and business goals, not just internal training, serving enterprises that need a unified solution for customers, partners, and staff. The company’s goal is to enable organizations to monetize education, reduce churn, and support growth through effective learning experiences.
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