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Next Job Abroad

Italian Customer Client Support

Customer SupportConfirmed live in the last 24 hours
Full-timeGreece

About the Job

Requirements

  • Fluency in Italian and working knowledge of English are required.
  • Experience in customer service or support is a plus.
  • Strong communication and active listening skills are required.
  • A problem-solving attitude and ability to handle challenges proactively are required.
  • Ability to work independently and as part of a team is required.
  • Familiarity with CRM systems and customer support tools is beneficial.
  • Willingness to relocate to Greece and immerse yourself in a new culture is required.

Responsibilities

  • Provide customer support to Italian-speaking clients through phone, email, and chat.
  • Address customer inquiries and resolve issues efficiently and courteously.
  • Guide customers in navigating products and services to enhance their experience.
  • Collaborate with team members to solve complex customer problems.
  • Document customer interactions accurately in the CRM system.
  • Identify trends and provide feedback to improve service quality.
  • Engage in team initiatives aimed at enhancing customer satisfaction.

Desired Qualifications

  • Additional languages are advantageous.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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