MUFG

Global bank offering diversified financial services

Corporate Action Specialist

Financial AccountingPosted on Nov 13

Full-timeIndiaNo salary listed

About the Job

Requirements

Four to eight years of experience in financial or capital markets, preferably in transfer agency operations, with basic knowledge of capital markets or financial market products.
Experience in financial services.
Command of Microsoft Excel, PowerPoint, Word, and Outlook.
Experience with macros, automation, or robotics.
Ability to work rotating shifts supporting APAC or EMEA, with shifts starting at 3:30 a.m. IST for APAC and 11:30 a.m. for EMEA.
Knowledge of mandatory and voluntary corporate actions and corporate action notices.
Knowledge of corporate action break resolution, reconciliation, and third-party instruments such as Bloomberg, Reuters, and IDC.
Ability to investigate counterparties, assess risk, apply risk categories, and understand risk metrics.
Ability to identify and resolve technical issues with reconciliation tools and file management.
Ability to maintain MIS reports and meet service-level agreements.
Qualification in business, financial markets, law, or the securities industry is desirable.
Ability to communicate effectively with internal and external parties and support client service requirements.

Responsibilities

Assist the corporate actions team with project management of payments, including dividends, interest, and trust distributions, and manage minor or less complicated payments under supervision of a project manager or team leader.
Process corporate action and income transactions accurately and on time, including cash payments and corporate events involving equities, bonds, or hedge fund products.
Reconcile processed activities, resolve breaks, identify discrepancies between client positions and clearing agents, and troubleshoot issues.
Review team deliverables, ensure appropriate control checks, and facilitate discussions to reach decisions.
Ensure backup coverage for smoother process flow during team absences.
Liaise with team members, internal groups, and external counterparties to resolve discrepancies; serve as a subject-matter expert and mentor junior employees.
Handle critical queries and issues, escalate and resolve them promptly, and meet agreed service-level agreements.
Ensure processes adhere to standard operating procedures and update procedures as required.
Understand and minimize risks associated with cash and position mismatches related to corporate actions.
Prioritize and resolve outstanding breaks; develop action plans for unresolved issues and handle ad hoc activities.
Conduct investigations on counterparties for adverse information, reputational risk, inappropriate practices, or behavior; perform risk assessments and assign risk categories to new counterparties.
Prepare documentation, process transactions, and perform control and reconciliation tasks.
Monitor pending items and correct discrepancies; launch investigations, provide information, and compose correspondence.
Use technology to improve efficiency and maintain accurate risk metrics.
Handle the team in the absence of a Team Lead.
Maintain accuracy and complete assigned tasks within service-level agreements.
Meet service standards and client-specific requirements for quality assurance, daily reporting, and month-end reporting.
Identify and drive process-improvement and efficiency initiatives across the line of business.
Manage escalations and seek resolutions that satisfy customers and clients.
Comply with legal, regulatory, policy, and business requirements.
Respond accurately to queries in a high-volume, time-sensitive trading environment.

Desired Qualifications

Transfer agency operations experience.
A qualification in business, financial markets, law, or the securities industry.
High-level client service skills.
Experience with macros, automation, or robotics.
Strong problem-solving ability, including working independently and supporting others.
Time-management ability, flexibility, and planning to meet deadlines.

Overview

To assist members of the corporate actions team with the project management of payments (e.g., dividends, interest, and trust distributions) and project manage minor/less complicated payments under supervision of a project manager/team leader.

Key Accountabilities and main responsibilities

Strategic Focus

You’ll be working in the Corporate and Income section. We are responsible for the correct and timely processing of Corporate Action and Income transactions. This includes cash payments such as dividend, interest, liquidation and redemption or corporate events like merger, capital increase, tender or purchase offer and stock split on equities, bonds or hedge fund products. As a strong member of the team you will work closely within the integrated value chain and our global / international interfaces.
Understanding of various Corporate Action processes includes both all types of Mandatory and Voluntary Corporate Actions.
Understanding of processing for various Corporate Action notices.
Should have knowledge of break resolution related to any Corporate Action Breaks
Should have sound knowledge of using various third party instruments like Bloomberg, Reuters, IDC etc.
Reconciliation to ensure all the activities processed are correct and break resolution as necessary.
Analyse and identify discrepancies between client’s position and clearing agents with good
troubleshooting skills.
Taking ownership for all the deliverables being sent out by the team with proper review checks and should be able to facilitate discussions and reach decisions.
Ensuring back-ups are in place for a smoother process flow in case of absences in the team.
Liaison effectively with team members, internal groups and external counterparties to resolve discrepancies in a timely and efficient manner there by acting as a key subject matter expert and mentor to other junior level employees.
Should be able to handle critical queries/issues and escalate on a timely manner.
Ensuring deliverables are adhered to as per agreed SLAs.
Ensuring the processes are in adherence with SOPs and the same are updated as required.
Should be capable of adding and reviewing various control checks.
Understand and minimize risks associated with cash and position mismatches related to Corporate Actions.
Issue escalation and resolution on a timely manner.
Respond quickly and accurately to queries in a high volume, time sensitive trading environment.
Prioritize time accordingly to action on breaks.
Developing action plans for resolution of outstanding issues.
Ability to work on ad-hoc activities.
Should have the ability to maintain various MIS reports.

Operational Management

Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty.
Conducting risk assessments and applying risk categories to new counterparties.
Prepare documentation, process transactions, and perform other tasks related to control and reconciliation.
Monitor and process pending items, correcting discrepancies.
Launch investigations, provide information and compose correspondence.
Increase efficiencies by utilizing technology.
Understand risks and apply this knowledge to risk metrics.
Identify and resolve technical issues with reconciliation tool and file management.

People Leadership

Should be able to handle the team in absence of a Team Lead.

Governance & Risk

Maintain level of accuracy
Complete assigned task as per provided SLA.

Competencies

Demonstrated high level of initiative, motivation, and organisational skills
Analytical and problem-solving skills
Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment.
Qualification in business/financial markets/law/securities industry desirable
Respond quickly and accurately to queries in a high volume, time sensitive trading environment.
Issue escalation and resolution on a timely manner.
Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes.
Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting
Identify and drive process improvement and efficiency initiatives across the line of business
Manage escalations and seek to resolve them to the satisfaction of the customer and client
Ensure to be compliant with legal, regulatory, policy and business requirements Prioritize time accordingly to action on breaks.
Issue escalation and resolution on a timely manner.
Respond quickly and accurately to queries in a high volume, time sensitive trading environment.
Prioritize time accordingly to action on breaks.
Developing action plans for resolution of outstanding issues.
Ability to work on ad-hoc activities.
Should have the ability to maintain various MIS reports.

*The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

4 - 8 years’ experience in Financial / Capital Markets, preferably in Transfer Agency operations with Basic Knowledge of Capital Markets / Financial Market product.
Excellent presentation and communication skills (written and verbal)
experience in financial services
command of Microsoft Excel / Power Point / Word / Outlook
Exhibits high level client service skills
Excellent problem-solving skills both independently and supporting others.
Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines
Open for changes; understand status quo and challenge today's setup with proposals on how to do it better
Macro/Automation/robotics experiences
Risk awareness; understand when to escalate and involve superiors
motivated, self-directed and driven (always staying up to date and improving)
The Role need to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA.

About the Company

MUFG

Global bank offering diversified financial services

MUFG is a major global financial group that provides a wide range of banking and financial services, including commercial and trust banking, securities, credit cards, and asset management. Its products are delivered through a network of domestic and international banks, digital platforms, and financial advisers, offering loans, deposits, payments, investment services, and asset management. MUFG stands out due to its size and scale as one of the world’s largest financial groups, its diversified offerings across banking and securities, and its strong international presence (notably expanding in the U.S. after investing in Morgan Stanley in 2008). Its goal is to support economic growth worldwide by expanding its global footprint and promoting sustainable finance.

Company size: 10,001+
Company stage: IPO
Headquarters: Tokyo, Japan
Founded: 2006

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