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Allied Universal

Largest private security services provider

Security Shift Supervisor - Unarmed

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeMiami, FL, USA$21 /hr

About the Job

Requirements

  • A valid Florida Security License D is required.
  • A valid driver's license is required.
  • Security supervisor experience is required.
  • Fluency in English and Spanish is required.
  • Applicants must be at least 21 years old.
  • Applicants must be able to use a computer or tablet.
  • Applicants must be comfortable working outdoors in all weather conditions for the entire shift.
  • Applicants must be able to walk and stand for extended periods.
  • Applicants must have a high school diploma or equivalent, or five years of verifiable experience.
  • Applicants are subject to a background investigation and, where permitted by law, a drug screen.
  • Licensing requirements may need to be met before employment, subject to applicable state and local laws.

Responsibilities

  • Supervise the day-to-day security operations of an assigned client site.
  • Manage a team of security officers and site or shift supervisors, including hiring and selection, scheduling, payroll, training, coaching, development, and support.
  • Ensure the client site receives high-quality security services to protect people and property.
  • Build, improve, and maintain effective relationships with clients and employees.
  • Coordinate support services to manage client sites effectively, meet or exceed financial and operational goals, and provide quality customer service.
  • Ensure required reporting and contract compliance requirements are met.
  • Communicate issues or program matters regularly to the client.
  • Manage escalated security issues and emergency situations appropriately.
  • Carry out other management responsibilities as assigned by leadership.
  • Communicate staffing needs through requisition forms and assist recruiters in identifying, interviewing, and hiring candidates.
  • Develop staff technical and professional skills through performance management, including coaching, counseling, discipline, training, formal annual performance evaluations, and recognition.
  • Ensure employee grievances are heard and resolved with support as required, and keep personnel records accurate and current.
  • Communicate policies, company announcements, and job openings through an updated READ file at each site.
  • Meet scheduled contractual hours while minimizing unbilled overtime.
  • Coordinate or conduct site-specific, client-specific, and annual refresher training for security personnel, and meet corporate training standards.
  • Develop and maintain operational procedures, including a current site-specific operations manual and post orders available for emergency reference.
  • Manage uniforms, equipment, supplies, and vehicles used at the account, including inventories and maintenance checklists.
  • Communicate proactively with the client, meet regularly, address issues, and provide security and technical expertise and solutions to support customer satisfaction.
  • Use WinTeam for scheduling and billing and produce and interpret reports, including Scheduling Activity, Invoice Aging by Tiers, Training Summary, and Training Detail reports, taking action to support effective business management.
  • Enforce company policies stated in handbooks, executive memos, and the company portal.

About the Company

Allied Universal

Largest private security services provider

Allied Universal is a large security and facilities services provider that protects people and property at client sites. Its offerings include on-site security guards, mobile patrols, risk assessments, and janitorial and facilities support, delivered by trained staff with supporting technology. The company stands out for its massive scale and wide footprint, created by merging AlliedBarton with Universal Services of America and later acquiring G4S to become the world’s largest private security provider. Its goal is to be the leading fully integrated security and facilities partner for customers across North America and beyond.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
1957

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