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JP Morgan Chase

Runs a consumer bank and an investment bank

Lead Technical Program Manager

Program ManagementConfirmed live in the last 24 hours
Full-timePlano, TX, USANo salary listedIn-person

About the Job

Requirements

  • Formal training or certification and 5+ years of experience, or equivalent expertise, in technical program management leading complex technology projects and programs in a large organization.
  • Experience using enterprise-authorized artificial intelligence capabilities in the work environment for program-management workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate artificial intelligence-assisted plans, risks, and recommendations before use, escalating when uncertain and following data-handling expectations.
  • Advanced stakeholder-management expertise, including the ability to build productive relationships and influence decisions across cross-functional teams and clients.
  • Experience coordinating cross-functional engineering, security, risk, and business teams to deliver measurable outcomes.
  • Proficiency applying analytical reasoning and problem-solving techniques to break business, technical, or operational objectives into manageable tasks and activities.

Responsibilities

  • Drive complex cross-functional initiatives through execution by establishing ownership, milestones, dependencies, success measures, and escalation paths across engineering, cybersecurity, risk, business, and technology teams.
  • Develop and execute comprehensive project plans incorporating technical requirements, resource allocation, and timelines to deliver technology solutions on time.
  • Use enterprise-authorized artificial intelligence capabilities to accelerate program planning and risk synthesis, including consolidating inputs into integrated plans, RAID, and executive-ready updates, while validating outputs and handling data according to sensitivity requirements.
  • Identify and mitigate risks, proactively address potential roadblocks, and implement contingency plans to maintain project and program momentum.
  • Collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables and align them with business goals.
  • Assess program performance using analytical reasoning, identify areas for improvement, and implement data-driven optimizations to improve efficiency and effectiveness.
  • Champion agile delivery practices and continuous improvement, fostering continuous learning and innovation within the team.
  • Promote reuse-first, artificial intelligence-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.

Desired Qualifications

  • Experience supporting or leading complex programs in cybersecurity, technology, software as a service, cloud, or related security engineering disciplines within a large organization.
  • Technical understanding of software-as-a-service platforms, security controls, identity and access management, integrations, and security architecture, with the ability to translate technical concepts into program activities and deliverables.
  • Experience coordinating technology onboarding, adoption, remediation, or control implementation across multiple applications and teams.
  • Experience with program governance and execution, including project plans, milestones, dependencies, risks and issues, metrics, reporting, and status communication.
  • Ability to work across engineering, cybersecurity, architecture, product, risk, controls, and business teams to translate complex or ambiguous objectives into clear scope, ownership, milestones, and measurable outcomes.
  • Strong written and verbal communication skills, including summarizing technical and program information for technical teams and leadership audiences.
  • Working knowledge of cybersecurity, technology risk, or control environments and the ability to connect risk and control requirements to technology delivery.
  • Experience using agile delivery practices and modern program-management tools to manage and communicate work.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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