PSI CRO

Global CRO delivering on-time patient enrollment

Site Management Associate 2

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours

Full-timeVienna, Austria€55kIn-person

About the Job

Requirements

A college or university degree in Life Sciences is required.
Prior administrative experience in a Clinical Research or CRO environment is required; experience in an international setting is preferred.
Full working proficiency in English is required.
Native proficiency in German or a C1 certificate in German is required.
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, is required.
Organizational and planning skills, problem-solving abilities, and flexibility are required.
The candidate must be detail-oriented, able to multitask, and able to work effectively in a fast-paced environment.
A team-oriented approach and customer service and interpersonal skills are required.

Responsibilities

Maintain databases and tracking systems.
Compile, procure, process, translate, and file documents, and work with large volumes of documents.
Communicate with company departments and external parties.
Serve as the communication point for investigative sites participating in clinical research projects.
Coordinate site-specific query resolution, project training, and access to vendor-related systems for site teams.
Receive and route incoming mail and calls.
Assist with meeting arrangements.
Prepare draft agendas and minutes for project meetings.

Desired Qualifications

Experience in an international Clinical Research or CRO environment is preferred.

Job Description

Join our international team and be the key support to clinical research projects, streamlining communication, maintaining systems and managing documents & information.

The scope of responsibilities will include:

Maintenance of databases and tracking systems
Work with large amount of documents, including their compiling, procurement, processing, translation and filing
Communication with company departments and external parties
Communication point for investigative sites participating in the clinical research projects
Coordination of site-specific query resolution, project training and access to vendor-related systems for site teams
Receiving and routing all mails and incoming calls
Assistance with meeting arrangements
Preparation of draft agendas and minutes of project meetings

Qualifications

College/University Degree (Life Sciences)
Prior administrative experience in Clinical Research / CRO environment, preferably in an international setting
Full working proficiency in English
Native proficiency or C1 Certificate in German
Proficiency in standard MS Office applications (Word, Excel and PowerPoint)
Good organizational and planning skills, problem-solving abilities, flexibility
Detail-oriented, able to multi-task and work effectively in a fast-paced environment
Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects

Additional Information

We offer:

Excellent working conditions
Extensive training and friendly team
Opportunities for personal and professional growth
A fair and attractive salary and benefits package starting at EUR 55.000 gross (full-time basis) in accordance with the applicable Austrian collective agreement. The actual compensation package will be determined based on qualifications and relevant professional experience, with the possibility of a competitive overpayment above the collective agreement minimum.

Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success.

Please submit your CV in English.

About the Company

PSI CRO

Global CRO delivering on-time patient enrollment

PSI CRO is a global contract research organization that handles clinical trials for multiple therapeutic areas, with a focus on enrolling patients on schedule and delivering studies on time. Its services span feasibility assessments, trial planning, site selection, patient recruitment, and multi-continent trial execution across 50+ countries, backed by medical doctor resources dedicated to accurate timeline predictions. Unlike many CROs, PSI emphasizes predictable enrollment and on-time project delivery, aiming for high client satisfaction and repeat business through a pragmatic, no-nonsense approach. The company’s goal is to be regarded as the best CRO in the world by both clients and employees, achieved through reliable timelines, strong execution, and low staff turnover.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Switzerland
Founded: 1995

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