Medicaid Trainer - Student Achievement Resource Center

FLSA CLASSIFICATION: Non-Exempt

COMPENSATION PLAN: Educational Support Personnel

PAY RANGE: Range 10

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SUPERVISOR: Assistant Director of Medicaid

LAST UPDATED: 07/2026

JOB SUMMARY: Develop and implement a comprehensive Medicaid School Health Services (SHS) training program to ensure compliance with program regulations and to maximize program revenue.

DUTIES AND RESPONSIBILITIES: The following tasks describe the basic functions of the job and represent the type of work performed. They do not constitute an exhaustive list of the duties and responsibilities performed on the job. The following frequencies and percentage of time spent are approximations only and are subject to flexibility dependent on organizational needs.

• Plan, develop, implement, and assess the District’s Medicaid School Health Services training program to ensure effective and revenue generating participation in the SHS mandated requirements, including the Random Moment Time Study, SHS services claiming, and NPI collection. [Daily, 30%]
• Design and conduct in-person, virtual, and phone training to groups and individuals. Communicate training schedules. Provide individualized training at user or supervisor request. [Daily 30%]
• Create systems to identify training gaps and to provide training to new and under-trained staff. Follow up on training referrals from District Medicaid staff. Regularly review roster to determine training gaps and to provide training based on staff position and cost pool. [Daily 10%]
• Assist providers with initial set-up in the claiming system, including calendars and caseloads. [Weekly 5%]
• Provide reports to the Assistant Director of Medicaid on the status of training performed to individual staff and the compliance rates of staff, locations, and provider groups. [Weekly 5%]
• Support questions regarding RMTS, documentation, and other protocols. [Daily 5%]
• Attend state-wide program trainings and meetings and remain educated on current and new program regulations and procedures. Adjust trainings to disseminate the most up-to-date information to staff. [Monthly 5%]
• Remain educated on current training methods and modalities, including virtual, phone, in-person, and individual and group sessions. [Monthly 5%]
• Perform other related duties as assigned or requested. [Daily, 5%]

MINIMUM QUALIFICATIONS: The minimum amounts of formal education, professional work experience, knowledge, skills, and abilities that must be met for a candidate to be considered for a position

• High School Equivalency (HSE) diploma
• Two (2) years of  administrative assistant/clerical, Medicaid, benefits, or trainer/training experience
• Advanced knowledge of Microsoft Office, including PowerPoint, Excel, Word and Outlook
• Intermediate analytical skills
• Intermediate organizational skills
• Intermediate critical thinking and problem-solving skills
• Intermediate interpersonal skills
• Advanced written and verbal communication skills
• Ability to operate basic office equipment
• Ability to design trainings and create training materials delivered in person, virtually, written, and recorded formats
• Ability to evaluate and solve problems
• Ability to create tracking systems
• Ability to work independently and collaboratively with others
• Criminal background check and fingerprinting required for hire

MINIMUM CERTIFICATIONS AND LICENSES: The minimum certifications and licenses that must be met, valid, and unexpired for a candidate to be considered for a position

• N/A

PREFERRED QUALIFICATIONS: Any job-related formal education, professional work experience, knowledge, skills, abilities, certifications, licenses, and other criteria that are inessential and in addition to the minimum qualifications, certifications, and licenses

• Bachelor’s degree in education, health, or business
• Two (2) years of experience in Medicaid School Health Services programs, including documentation and Random Moments
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
• Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement

PHYSICAL AND MENTAL DEMANDS: The physical exertion, cognitive capacities, and work environments required to perform a position’s duties and responsibilities

• Light work strength level (lifting or carrying up to 25 pounds)
• Primarily works indoors
• Frequent standing and walking
• Occasional bending, reaching, climbing, and lifting
• Eye/hand coordination
• Concentrated reading/writing/mathematics
• Ability to hear and speak
• Visual concentration, depth perception, and ability to adjust focus
• Ability to travel to varying District sites
• Normal school environment
• Normal office environment