District Trade Compliance Manager

Job Description

• Proactively communicate and closely coordinate with RTCM, branch management, and the Director of Trade Compliance (DTC). 

• Keeps informed of current and proposed laws, regulations, directives, rules, and policies applicable to the relevant District governing Trade Compliance at Expeditors and regarding the industry in general. 

• Maintain knowledge about Expeditors’ operating systems, including (but not limited to) GCI, CFIT, EDMS, and ETMS and how those systems support the Company’s ongoing Trade Compliance goals and objective. 

• Communicate regularly with RTCM, branch management and DTC to ensure consistent and accurate messaging, any material changes, and implementation of Trade Compliance goals and objective. 

• Manage Trade Compliance program in the District, including training, monitoring, assessing, escalation and guiding employees on Trade Compliance in the District and/or branch

  This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee. Click on the link to view more details about Trade Compliance topic: Trade Compliance SharePoint Page 

Create a Tone of Compliance Messaging in Branches 

• Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented. 

• Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success. 

• Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance 

• Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM. 

• Lead by example, be consistent, and communicate with the RTCM and DTC, as required. 

• Assess and Train 

• Serve as an instructor for at least 50% of annual training credits. 

• Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.  

• In coordination with the RTCM and DTC, the DTCM will: 

• Visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined. 

• Train branch personnel on Company escalation procedures. 

• Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas. 

• Timely inform the RTCM of any deficiencies identified in training, file reviews or assessments. 

• Monitor and Report on Branch Workflow 

• Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly. 

• Monitor, assess (or participate in assessing), and implement corrective actions as instructed. 

• Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures. 

• In coordination with the RTCM and DTC, the DTCM will: 

• Implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives. 

• Assess preventive and noncompliance detection measures in his/her District/branch(es). 

• Understand performance of all departments in his/her District related to Trade Compliance activities. 

• Escalate and Remediate 

• Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.).

• Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions. 

• Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade. 

• laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC. 

• Stay Current on Subject Matter  

• Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM. 

• In coordination with RTCM, the DTCM will:  

• Prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade  

• Compliance 

• Actively participate in the continued training of staff in the area of Trade Compliance 

• Support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District  

• Review with Department Managers and all key District personnel, audit results and other findings from centralized exp.o and  

• Other reports; forward findings to the RTCM and DTC for trend analysis and improvement opportunities, as required 

• Be a resource for all employees in District to support branch Trade Compliance 

• Create Customer Value 

• Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers. 

• Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance. 

• Service Provider Training & Reviews  

• In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors. 

• In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors. 

Qualifications

Knowledge: 

• Expeditors’ Company Policies and Procedures. 

• A passion for Trade Compliance and doing the right thing. 

• Global Logistics Industry knowledge. 

• Passing score on the IATA/FIATA examination. 

• DG certification(s). 

• Security Protocol training:  C-TPAT, AEO, STP, or other security protocol, as applicable. 

• Product- or Service-specific export, import and/or operational training/certification. 

Skills: 

• Proficient in MS Office, including Excel Formulas and Pivot Tables. 

• Strong organizational and analytical skills with an attention to the details. 

• Fluent in English. 

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results. 

• Proven leadership attitude and skills. 

• Ability to drive through change. 

Behaviours: 

• Emotional resilience. 

• Self-reflecting and open to feedback. 

• Initiative and ability to work in autonomy. 

• Role model of integrity and pride for all employees. 

• Proven leadership attitude and background. 

• Professional appearance and attitude. 

• Reliable and accurate. 

• Being supportive of change. 

• Taking initiative and working in autonomy. 

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus