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Teleperformance

Outsourced customer experience management services

Financial Transformation Analyst 3

Corporate Finance & FP&AConfirmed live in the last 24 hours
Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

  • The role requires advanced knowledge and experience in the professional area.

Responsibilities

  • Advise and support the business on future-state financial performance.
  • Provide finance consulting and coaching, including interpreting financial results and measures in the context of business operations.
  • Provide forward-looking financial insight on market conditions, competitors, and alternative business scenarios.
  • Improve the quality of internal and external financial data to drive business decision-making and performance.
  • Participate in or lead the development of new solutions and projects.
  • Share best practices and advice with coworkers in the professional area.
  • Generate personal workload and outline directions to others.
  • Supervise and coordinate lower-level specialists, serving as the single point of contact in complex matters.
  • Coordinate daily operations and enable and oversee implementation of short- to medium-term team activities.
  • Contribute input to policies, processes, and standards, making tactical and operational decisions within a defined scope.
  • Manage a mixed team of Specialist and Support jobs with full employee lifecycle responsibility.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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