Pacific Advisory Service
Customer Support Agent - Import
Full-Time
No salary listed
Mid
Wood Dale, IL, USA
In Person
About the job
Requirements
- Business-level Japanese proficiency.
- Communication skills.
- Proficiency with personal-computer applications including Microsoft Word, Excel, and PowerPoint.
- Ability to manage transportation schedules.
- Accuracy in data entry.
Responsibilities
- Check and handle shipping documents, including invoices and packing lists.
- Input shipment data into internal systems.
- Assist with tracking cargo and reporting status updates.
- Arrange customs clearance and delivery.
- Process payments for import charges and generate customer invoices using the company's system.
- Communicate with shipping companies, truckers, and various company branches under guidance.
Desired Qualifications
- Logistics experience is welcome but not required.