Senior Solutions Architect - CRM + Salesforce

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

To provide technical and architectural leadership within a portfolio of products, program and agile teams in support of development initiatives. To provide strong end-to-end leadership in the analysis, design and delivery of solutions/applications and be responsible for ensuring the agile team follows design parameters and accepted design methodologies and principles. Sets overall high level guidance and technical direction to the development organizations and provides assistance to solutions architects. Sought out by technical teams for expert opinion, advice, and solutions.

Responsibilities

• Expert level understanding of Salesforce CRM, including Sales, Service, Experience clouds, APIs, Einstein Bot and Agentforce capabilities. 
• Strong understanding of broad CRM concepts and best practices, as well as deep experience with integrations, batch processing, and data orchestration. 
• Prior experience as a Senior Salesforce Developer is strongly preferred
• Familiarity with Hubspot Marketing and Sales Hubs is a plus 
• Works with Project, Program and agile teams as the technical leadership for the agile teams and defines the software architectural approach and high-level design for these teams while working to ensure assigned project goals are met within expected timelines and following SurePayroll standards. Validates project requirements and performs analysis to design solutions which identify and promote enterprise services to ensure a unified client experience as well as eliminate duplicate data and redundant applications.
• Develops and implements future state architectures, technology product roadmaps, standards, and frameworks to implement Service-Oriented Architecture (SOA) practices and technologies within a SurePayroll product offering. These standards, roadmaps and frameworks will be used as a baseline for design evaluations and adoption of technologies across all portfolios. Establishes practices and tools for managing and enforcing consistent security, performance and policies across the Software Development Life Cycle.
• Collaborates with Sr. Development Managers, Directors, Portfolio Managers, Product Managers and Project teams to ensure portfolio goals are met within expected timelines and include strategic architecture items. Prepares and delivers presentations to program, and portfolio teams to educate and reach consensus.
• Develops innovative viewpoints that can be used to guide strategic decisions across the enterprise. Makes strategic decisions without prejudice, historical solutions or narrow perspective. Understands the enterprise-wide implications of day-to-day decisions so that they can be made effectively
• Creates and maintains technical documentation regarding software architectural standards, best practices and implementation of architectural components.
• Evaluates and manages external services leveraged within the application portfolio solutions for the purpose of reducing redundant partnerships and maintain oversight of 3rd party service dependencies.
• Ensures that the work of other designers or architects have the appropriate level of interoperability, performance, scalability, reliability, maintainability and availability, and is a company-wide resource for this expertise.
• Mentors, trains and provides guidance to the less senior level architects and Tech Leads in order to share knowledge and apply consistency in all applications/developments/designs.
• Demonstrates versatility of knowledge and applies strong technical skill base to contribute to any application (including those outside application area). Independently applies new technologies in condensed timeframes to advance SurePayroll business objectives. Monitors industry and technology trends to define, select and implement new tools and strategies to address business objectives and enhance developer productivity.

Qualifications


Compensation

In the spirit of pay transparency, we are excited to share that the base pay range for this position is $120,666 - $189,619 per year. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.