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The City of Providence

Municipal government of Providence

South County GO TEAM Liaison

Case Management & AdvocacyPosted on Nov 12
Full-timeProvidence, RI, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in social work, counseling, criminal justice, or a related field is preferred.
  • Experience working with law enforcement is strongly preferred.
  • Candidates residing in Washington County, Rhode Island, are preferred to support timely community-based responses.
  • Demonstrated skills in crisis management, crisis intervention, and de-escalation are required.
  • Strong verbal and written communication and interpersonal skills, and the ability to establish rapport with individuals and families experiencing crisis, are required.
  • A valid driver's license, reliable transportation, and proof of current automobile insurance are required.
  • English/Spanish verbal and written bilingual skills are highly preferred.
  • Ability to use a computer, the internet, and documentation software is required.
  • Ability to work independently, take initiative, and collaborate effectively as part of a team is required.
  • Knowledge of local community and Rhode Island victim services, trauma-informed care, behavioral health, and community-based service systems is highly preferred.
  • Prior experience working with victims of crime and individuals, children, and families affected by trauma is highly preferred.
  • Ability to travel to and from community locations and office sites, which may involve walkways, stairs, and/or elevators, is required.
  • Ability to lift up to 20 pounds is required.
  • Ability to communicate effectively verbally and in writing is required.
  • Ability to perform duties in varied settings, including stressful environments or situations involving individuals experiencing acute distress, is required.

Responsibilities

  • Provide culturally responsive and inclusive services that respect each individual's and family's cultural background, identity, values, language, beliefs, abilities, and preferences.
  • Provide crisis intervention, triage, screening, and assessment for victims of crime and children, youth, individuals, and families exposed to trauma, in collaboration with law enforcement.
  • Respond to incidents involving children and youth exposed to trauma and individuals and families affected by crime or victimization.
  • Provide emotional support and psychoeducation about the effects of trauma, and provide information about available services and resources.
  • Engage victims and families in developing individualized safety plans and identify immediate and ongoing needs.
  • Accompany victims, as appropriate and requested, to law enforcement interactions, forensic interviews, legal proceedings, and other related appointments or processes.
  • Provide follow-up services and referrals to support recovery, safety, and connection to resources, including trauma treatment, victim services, basic needs assistance, and government benefits.
  • Maintain an assigned presence at South Kingstown, Richmond, and Narragansett Police Departments, participate in ride-alongs as permitted, and respond immediately to victims in the assigned community.
  • Respond to New Shoreham as needed during critical incidents.
  • Provide coverage to all GO TEAM partnerships as requested by the program manager or victim service director.
  • Respond to schools in assigned communities and collaborate with School Resource Officers and school personnel to address student safety, well-being, and support needs.
  • Collaborate with community partners, including DCYF, schools, and hospitals, to meet individual and family needs.
  • Maintain confidentiality and handle sensitive information in accordance with applicable federal and state laws, including HIPAA where applicable, and FSRI policies and procedures.
  • Collect, enter, and maintain demographic, service, and outcome data as required by funders, law enforcement, and grant funding proposals.
  • Complete professional and administrative documentation and forms according to agency standards and established guidelines and timeframes.
  • Assist with developing and delivering training for law enforcement personnel and community stakeholders on trauma, behavioral health crisis response, victim support, and effective police-community service partnerships.
  • Represent FSRI and its law enforcement partners at community events, conferences, and presentations.
  • Attend police department staff meetings, functions, and training as requested.
  • Attend Healing Department and Victim Services team meetings as scheduled.
  • Participate in at least one FSRI agency-wide committee.
  • Participate in supervision as scheduled.
  • Participate in professional development opportunities aligned with professional goals and position responsibilities.

Desired Qualifications

  • English/Spanish verbal and written bilingual skills are highly preferred.
  • Experience working with law enforcement is strongly preferred.
  • Knowledge of local community and Rhode Island victim services, trauma-informed care, behavioral health, and community-based service systems is highly preferred.
  • Prior experience working with victims of crime and individuals, children, and families affected by trauma is highly preferred.

About the Company

The City of Providence

Municipal government of Providence

The City of Providence is best understood as the municipal government for Providence, Rhode Island. Residents, businesses, and neighborhoods interact with services provided by civil servants and appointed leadership. Its departments deliver public works, planning, recreation, public safety, administration, community services, and other city functions. Roles span operations, policy, engineering, inspections, parks, finance, technology, legal, and public-facing services. The official current recruiting destination is jobs.providenceri.gov; the stored third-party ATS URL should be replaced.

Company size
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Total funding
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Headquarters
Providence, RI
Founded
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