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Edison International

Public utility holding company; electricity.

Quality Assurance / Cause Evaluation Advisor

Business AnalysisUpdated on Nov 14
Full-timePomona, CA, USANo salary listed

About the Job

Requirements

  • Seven or more years of experience in advanced data analytics, reporting, and developing process improvement opportunities to ensure quality of processes.

Responsibilities

  • Track and analyze performance, providing feedback and recommendations on methods to improve quality.
  • Drive quality assurance improvement plans and use in-depth knowledge of best practices to implement improvements, facilitating continuous improvement by assessing process and product measures.
  • Oversee, participate in the design, development, and execution of data-related work, ensuring it is performed according to company policies and procedures.
  • Develop training curriculum and educate all levels of the organization in process and performance improvement methods and tools.
  • Support strategy and policy development and ensure delivery within the area of responsibility.
  • Identify opportunities for process enhancements across the organization and participate in process improvement initiatives.
  • Evaluate industry best practices for data gathering, record maintenance, and documentation; identify compliance risks and implement risk mitigation to enable innovative solutions.
  • Analyze business processes, identify alternative solutions to replace outdated processes, and assess their feasibility.
  • Protect the Company's physical, financial, and cybersecurity assets, and properly access and manage private customer data, proprietary information, confidential medical records, and other sensitive information and data with the highest standards of conduct and integrity.

Desired Qualifications

  • Bachelor's degree or higher in a Science, Technology, Engineering, Mathematics, or related technical field.
  • Experience performing or leading cause evaluations, root cause analyses, investigations, and corrective action development, including use of structured problem-solving methodologies to identify causes and contributing factors.
  • Oral and written communication skills, including the ability to clearly communicate complex analyses, findings, causes, and corrective actions to management and diverse stakeholders.
  • Experience facilitating and leading cross-functional teams and subject matter experts through structured problem-solving or cause-analysis activities.
  • Experience and knowledge of Transmission and Distribution operations, policies, procedures, and work processes.
  • Experience and/or knowledge of Initiate, Plan, Schedule, Execute, and Close (IPSEC) processes.
  • Strong experience with SAP.
  • Proficiency with Microsoft Office Suite, including Microsoft Word, Excel, and PowerPoint.
  • PMP, Lean Six Sigma, quality, auditing, investigation, or root-cause-analysis certification.

About the Company

Edison International

Public utility holding company; electricity.

Edison International is a public utility holding company and the parent of Southern California Edison, which delivers electricity to about 15 million people. It generates and distributes electric power and focuses on clean energy adoption and environmental stewardship, mainly through its regulated utility operations in California. Its products and services work by generating electricity and then delivering it to customers via the power grid and distribution network. What sets Edison International apart is its role as a regulated utility leader in California with a clear emphasis on transitioning to cleaner energy and reducing environmental impact, rather than pursuing unregulated energy ventures. The company’s goal is to help transform the electric power industry toward a cleaner energy future while providing reliable electricity to customers.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Rosemead, CA
Founded
1886

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