Senior Site Reliability Engineer

Summary

The Wikimedia Foundation is looking for a Senior Site Reliability Engineer to join our team, reporting to the Engineering Manager, Cloud Services. Cloud Services curates environments that host tools and services utilized across Wikimedia projects. A significant portion of edit traffic on Wikipedia for example, is done by community developed tools we host! 

Our team maintains Infrastructure as a Service, Platform as a Service, and Data as a Service products. The team works in partnership (our puppet repo is public! And yes, you can contribute to it!) with the larger Wikimedia volunteer community to manage these environments.  Candidates should be comfortable communicating in public and asynchronous ways with volunteers and developers from around the world.

You’ll work remotely with a full-time distributed team, with members spread between Europe and North America, and need to overlap (UTC-5 to UTC+1) working hours.  Some examples of the type of work you’ll be doing include:

• Expanding the capabilities of our toolforge platform
• Expanding and refining our storage offerings, backed by Ceph and NFS
• Scaling our team via automation
• Providing a curated Jupyter notebook environment for data analysis and queries of Wikimedia data
• Upgrading, customizing, and adding new services like terraform support, and Database as a service to Openstack
• Developing new webservices for our technical community, like Quarry and PAWS

And the backlog has even more details!

You are responsible for:

• Helping to create a repeatable Openstack cloud deployment
• Implementing a network topology using Open vSwitch, providing per tenant networking, load balancing, and IPv6
• Performing day-to-day operational tasks on Wikimedia’s Cloud Services infrastructure (deployment, maintenance, configuration, troubleshooting). Develop and support automation tools and processes in support of these tasks.
• Participating in on-call rotation and support in a 24x7 environment

Skills and Experience:

• Comfortable working and thriving within a Linux ecosystem
• Understand networking in the physical domain of switches and servers
• Software development skills in at least one of the following languages: Python, Go, Javascript, and/or Ruby
• B.S. or M.S. in Computer Science or related field or equivalent in related work experience.

Qualities that are important to us:

• Share our values, appreciate our code of conduct, support our team norms, and work in accordance with all three
• Strong English language skills and ability to work independently, as an effective part of a globally distributed team
• Support of our users (volunteer and staff developers) using our service offerings
• Passionate about the value of learning and growing together

Additionally, we’d love it if you have:

• Utilized configuration management tools such as Puppet, Ansible, Chef, and SaltStack
• Used Kubernetes, Docker Swarm, Mesos, or similar container orchestration platforms
• Operated an elastic computing environment such as OpenStack or Cloudstack
• Operated a multi-tenant capable software defined network (SDN)
• Experience in serverless computing environments
• Linux systems troubleshooting and debugging skills
• Interest in open source software projects and communities

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based in more than 50 countries. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$105,309  to US$163,646 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location. 

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or +1 (415) 839-6885.

More information

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