Hospital Clinical Educator

Overview

The Hospital Clinical Educator is responsible for direction and oversight of all training, education and competencies for hospital clinical staff.  Clinical Staff includes licensed nurses, nursing assistants, unit clerks, monitor technicians, licensed therapists, rehabilitation technicians, respiratory therapists, radiology technicians and laboratory staff.  The Hospital Clinical Educator will work collaboratively with the leadership team to ensure training compliance with Joint Commission standards as well as any applicable state or federal requirements. This is an exempt position.

Responsibilities

Program Development and Oversight

• Assists designated clinical department leaders with development and validation of clinical competencies.
• Reviews, revises and creates clinical education policies for all clinical departments and/or positions.
• Formalizes and standardizes clinical education programs based on hospital classification (LTACH, IRF, behavioral health, etc.).
• Develops and oversees core education to address patient population specific care.
• Plans, prepares and maintains materials for facility use in educational programs for accuracy and relevance to target audience.
• Adjusts content and teaching strategies appropriate to the learner needs.
• Develops competence based programs for clinical staff with a focus upon improvement of skills and retention of knowledge.
• Develops evidence-based educational materials.
• Works collaboratively with hospital leaders to support staff development with educational activities (includes remediation, certification, mentoring, Joint Commission requirements, product roll-outs, etc.).
• Prepares short and long term planning programs to address identified needs.
• Identifies and recruits internal and external resources for education activities.
• Responds to changes in clinical practices and develops programs to support those changes.
• Ensures educational programs are congruent with organizational missions, values and goals.
• Develop and implement standardized clinical onboarding programs for all clinical staff (RN, LVN, CNA, etc.)
• Develops and analyzes skills assessments (LTACH, IRF, behavioral health, etc.).

Consultative Services

• Serves as an educational consultant to task forces, committees, and projects related to policy, procedure and program development.
• Responds to identified needs of the hospital to promote quality patient care and safety.

Leadership

• Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team.
• Managing Staff: Coaches, evaluates, develops, and inspires staff. Sets expectations. Recognizes achievements. Effectively manages conflict. Aligns dept. goals with company goals. Provides feedback, group leadership. Delegates appropriately.  Evaluations completed on time.
• Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing company resources. Appropriate understanding of confidentiality and company values. Adheres to and supports company policies, procedures and safety guidelines.
• Problem Solving: Identifies problems, involves others in seeking solutions. Conducts appropriate analysis. Searches for best solutions. Effectively and efficiently implements appropriate response to correct problem. Responds promptly and effectively to new challenges.
• Decision Making: Makes clear, consistent decisions. Acts with integrity in all decisions. Distinguishes relevant from irrelevant information. Makes timely, appropriate decisions.
• Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly. Measures outcomes. Uses feedback to redirect as required. Evaluates alternatives. Appropriately organizes complex issues to desirable resolution.
• Communication: Connects with fellow managers, employees and all customers. Actively listens. Clearly and effectively shares information. Demonstrates effective oral and written communication skills. Negotiates effectively.
• Quality Improvement: Strives for efficient, effective, high quality performance in self and the department. Delivers timely and accurate results. Resilient when responding to matters that are challenging. Takes initiative to make improvements.
• Leadership: Motivates others. Accepts responsibility. Maintains high morale in department. Develops trust and credibility. Expects honest and ethical behavior of self and staff.
• Teamwork: Encourages cooperation and collaboration. Builds effective teams. Works in partnership with others. Is flexible. Responsive to the needs of others.
• Development: Maintains up-to-date skills through involvement with professional organizations or continuing education.

Customer Service

• Maintains the highest level of customer service via courtesy, compassion and positive communication.
• Promotes the mission and vision of PAM Health within the work environment and community.
• Respects dignity and confidentiality by adherence to all applicable policies and procedures.

Health and Safety

• Works in a manner that promotes safety; wears clothing appropriate to the performance of the job.
• Participates in OSHA required training.
• Follows universal precautions as appropriate for position; complies with Employee Health requirements for continued employment.
• Reports unsafe practices to management.
• Knows own role in case of an emergency.

Qualifications

Education and Training: Current licensure as a Registered Nurse by the Board of Nurse Examiners of the state of residence, with the ability to become licensed in all states in which PAM Health operate; Master’s degree required. BLS required.

Experience:Progressive experience in clinical oversight/leadership required.  Minimum of three years’ experience in multi-facility healthcare administration required.

Knowledge, Skills, and Abilities:

• Verbal ability to effectively express ideas and views for communication with leadership and clinical staff members across multiple disciplines
• Proficient written and verbal communications skills
• Read and write English language including medical terminology and abbreviations
• Clerical ability to write reports, memorandums, etc. in all applications
• Cognitive ability to operationalize the educational process
• Organizational ability to direct and motivate professional and non-professional staff
• Ability to maintain required educational and/or clinical competencies for role
• Computer skills necessary to creating reports and training materials, including efficient utilization of Word, Excel and Power Point

About PAM Health

PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.