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United Parcel Service

Ships packages and freight around the world

Technical Publications Writer

Full-Time
No salary listed
Mid
Master's, MBA, PhD
Louisville, KY, USA
In PersonOn-site in Louisville, KY required; remote not available.
Content & WritingTechnical Writing
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • Aviation technical writing experience required.
  • Knowledge of technical publications regulatory requirements and Industry Writing Specifications (ATA, S1000D, typical DTDs/schema, elements, and attributes).
  • Experience with structured authoring environment (SGML, XML) and .xml authoring software.
  • Experience with MS Office Suite.
  • Experience with interpreting engineering orders.
  • Experience creating and editing vector drawing illustrations.
  • Knowledge of aircraft technical documentation, including illustrated parts catalogs, airplane maintenance manuals, operator manuals, and installation instructions.
  • A fundamental understanding of Federal Aviation Regulations as they apply to aircraft operations and maintenance.
  • Excellent communication and computer skills.
  • Demonstrate strong attention to detail and personal organization.
  • Self-starter and able to make sound writing decisions with minimum supervision.
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Responsibilities
  • Research and interpret technical information to develop technical documents.
  • Work independently and as part of a team to help revise a set of airplane technical manuals from engineering, manufacturing, and supplier data.
  • Ability to create line art to illustrate aircraft parts and assemblies for use in aircraft technical manuals, parts catalogs, and other related publications.
  • Exhibit strong attention to detail and be an excellent communicator.
Desired Qualifications
  • Vector drawing illustrations: 3 years (preferred)
  • Associate degree or higher in Aircraft Maintenance, English, Technical Communications, Engineering, or a related field (Preferred)

About the company

United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.

Company Size

10,001+

Company Stage

IPO

Headquarters

Atlanta, Georgia

Founded

1907

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Simplify Jobs

Simplify's Take

What believers are saying

  • The Amazon cutback is finished: UPS completed it and raised 2026 revenue guidance to $91.2 billion in July 2026.
  • Medical shipping is expanding: UPS closed its $1.6 billion purchase of Canadian cold-chain carrier Andlauer in November 2025.
  • Driving jobs pay well: full-time UPS drivers' average top rate reaches $49 an hour before the contract ends in 2028.

What critics are saying

  • Operations jobs are shrinking: in January 2026, UPS planned up to 30,000 role cuts for the year, mostly through attrition.
  • The network keeps contracting: in January 2026, UPS slated 24 more building closures after shutting 93 in 2025.
  • Union relations are tense: in January 2026, Teamsters chief Sean O'Brien attacked UPS's renewed driver buyout offer.

What makes United Parcel Service unique

  • Union rules shape the job: about 340,000 UPS Teamsters work under North America's largest private-sector labor contract.
  • Its own air hub sets the pace: Louisville's Worldport sorts about 400,000 packages an hour with over 7,000 workers.
  • Healthcare is its chosen growth lane: UPS set a goal of $20 billion in health care logistics revenue by 2026.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Professional Development Budget

Growth & Insights and Company News

6 month growth

-2%

1 year growth

0%

2 year growth

0%
Bloomberg
Oct 27th, 2026
UPS CEO says logistics grew 17% in the quarter, driven by health care and data centre construction

UPS chief executive officer Carol Tomé says forwarding and logistics grew 17% in the quarter. Premium health care and data-centre construction helped drive the growth. Tomé spoke with Romaine Bostick on "Bloomberg The Close.

CNBC
Oct 27th, 2026
Q3 earnings call US consumers "resilient", but Whirlpool shows strain as sales fall 8%

Early third-quarter earnings suggest US consumers are still spending, though not every company is benefiting. "Resilient" was the word many executives used this week, despite inflation, high interest rates and tension between the US and Iran. Royal Caribbean beat earnings expectations, with guests served up 9% to 2.7 million. Its shares rose over 8% on Tuesday. UPS beat expectations on earnings and revenue, with US revenue up 4.5% to $14.86 billion, and raised its full-year revenue forecast to about $92.6 billion from $91.2 billion. Coca-Cola beat expectations and lifted its full-year earnings growth forecast to at least 11%. Sherwin-Williams' net sales rose 7.9%, but it expects muted demand into 2027. Whirlpool missed on both revenue and earnings, and its North America net sales fell more than 8%.

Yahoo Finance
Oct 24th, 2026
UPS stock is down 57% from its peak, yielding 6.5% ahead of its October 27 results

UPS shares trade around $100, about 57% below their record close of $232.11 on February 2, 2022. The fall has lifted the dividend yield to about 6.5%, based on a $1.64 quarterly payout. The parcel giant reports third-quarter results before the market opens on October 27. It is the first full quarter after UPS finished cutting volume for its biggest customer, Amazon. Most of the drop reflects lower profit. Adjusted earnings per share were $12.94 in 2022; management expects about $7.22 for 2026. Second-quarter US domestic adjusted operating margin rose to 8% from 7% a year earlier. UPS expects about $3 billion in cost savings this year and $5.5 billion in free cash flow, against about $5.4 billion in dividends. Shares trade at about 13 times expected 2027 earnings, against about 19 for the S&P 500.

Yahoo Finance
Oct 23rd, 2026
Cash-rich stocks: Clean Harbors worth watching, UPS and GE HealthCare best avoided

StockStory has named one cash-generating stock worth a closer look and two it would avoid, arguing that strong cash flow does not always mean strong returns. Clean Harbors (NYSE:CLH) is the pick. Its revenue grew 13.5% a year over five years, and earnings per share rose 21.6% a year, helped by share buybacks. Its free cash flow margin is 8.8%, up 5.9 percentage points over five years. The shares trade at $320.91, or 30.7x forward earnings. StockStory would steer clear of United Parcel Service (NYSE:UPS) and GE HealthCare (NASDAQ:GEHC). UPS sales were flat over five years while earnings per share fell 8.4% a year. GE HealthCare faces projected sales growth of 4.4% and a 1.7-point drop in adjusted operating margin.

Yahoo Finance
Oct 16th, 2026
UPS spends $80M on Philippines hub 15 times larger, cutting Asia delivery by up to two days

UPS has opened a new air hub at Clark International Airport in the Philippines, 15 times larger than its predecessor. The $80 million expansion lets the carrier deliver up to two days faster within Asia. The 323,000-square-foot hub handles an average of 46,000 parcels a day, with a peak capacity of 15,000 pieces per hour. It has specialised areas for healthcare, high-tech and manufacturing shipments, including refrigeration and freezer units for temperature-sensitive goods. UPS runs 170 weekly flight segments through Clark, linking Asia Pacific, India, Europe, and the US in as little as one business day. The hub created nearly 600 jobs. UPS began operating at Clark in 2002 and announced the new facility in March 2024.