Food Service Worker-Customer Service

Job Summary:

Summary

Under the direction of the Food Services Operations Manager, the Food Service Worker Customer Service position works primarily in the St. Joseph Hospital Cafeteria. This position performs duties such as general cleaning and sanitizing, stocking, replenishing of supplies, preparing deli style sandwiches, serving hot entrees, working the cash register, and other duties assigned.

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry.
• Performs a variety of duties in the St. Joseph Hospital Cafeteria and Kitchen as needed including preparation of hot and cold food, general stocking and replenishing, cleaning, serving hot and cold entrees, assembling deli style sandwiches and other duties as assigned.  
• Greets and serves customers in polite professional manner
• Works with kitchen equipment (ex: coffee urn, soda/drink machines, ovens, blenders, and other miscellaneous equipment)
• Cleaning of work area using approved chemicals
• Maintains Food Safety in all aspects of role and follows HACCP procedures and logs.
• Other duties as consistent with this role.

Job Requirements

Job Knowledge and Skills

• Strong customer service skills
• Ability to work rotating weekends and Holidays

Education and Experience

• Attending High School, High School Graduate or equivalent preferred
• Previous Food Service, Customer Service, or food related experience preferred

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Working Conditions/Physical Demands

Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 25 lbs.  Some stress related to high level of responsibility for quality care.

Americans with Disabilities Statement

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

Standard of Business Conduct

Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

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