Referral Coordinator
About the job
- A high school diploma or equivalent is required.
- Previous experience in a healthcare administrative or medical assistant role is preferred.
- Familiarity with medical terminology and basic healthcare procedures is required.
- Ability to work in a fast-paced environment while maintaining professionalism is required.
- Proficiency in electronic medical record systems and other office software is required.
- Strong interpersonal and verbal communication skills are required.
- Prepare and process lab samples, ensuring proper labeling and documentation.
- Manage patient referrals to specialists, coordinate follow-ups, and keep patients informed.
- Monitor medical and office supplies, place orders, and ensure proper storage.
- Greet and assist patients during check-in and check-out, verify insurance, and collect payments.
- Accurately document findings, appointments, and updates in the electronic medical record system.
- Answer phone calls, respond to inquiries, and relay messages to appropriate personnel.
- Certification in medical assisting or healthcare administration is a plus.
About the company
Novella Infusion is an operator of outpatient infusion centers. The company coordinates prescribed infusion therapy, clinical monitoring, scheduling, prior authorization, and patient support for chronic and complex conditions. It serves patients, referring clinicians, health plans, and specialty-care partners. Its operating model centers on local treatment centers supported by clinical, access, pharmacy, and administrative teams. Teams work across nursing, advanced practice care, pharmacy coordination, patient access, scheduling, billing, and operations. The organization combines specialty healthcare expertise with practical delivery for patients and referring providers.
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Total Funding
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Headquarters
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Simplify's Take
What believers are saying
- October 2026 career postings show active hiring across nurses, NPs, and referral coordinators.
- CMS showed Novella Infusion LLC active on September 25, 2026, preserving billing and compliance continuity.
- The 2026 location map spans Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.
What critics are saying
- Prior authorization dependency remains severe; any SamaCare, payer, or WeInfuse outage halts treatments quickly.
- Referrals power every treatment, so physician steering changes at major systems crush volume rapidly.
- Novella’s small footprint versus hospital systems makes reimbursement shocks existential by 2027 if margins compress.
What makes Novella Infusion unique
- Novella Infusion runs 24 owned Northeast centers under OI-Infusion, tightly controlling care and operations.
- Its 2023 SamaCare-WeInfuse rollout unifies prior authorizations across 24 locations, speeding physician-administered drug access.
- The October 2026 site lists 30+ New England locations across five states, signaling regional density.
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Benefits
Flexible Work Hours
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Company News
SamaCare, a prior authorization platform for physician-administered medications, today announced a large deployment of SamaCare in the infusion therapy space through a partnership with Novella Infusion, an outpatient infusion therapy provider, and WeInfuse, the premier software and technology platform for infusion therapy and medication delivery in the Samacharlive.