SAP Fioneer

Delivers end-to-end banking, lending, insurance platforms

Human Resource Operation Specialist

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listed

About the Job

Requirements

Requires 1 to 5 years of experience in human resources generalist, India shared services, and operations activities.
Requires familiarity with Indian labor law and payroll compliance; the posting describes this knowledge as an added advantage.
Requires hands-on knowledge of HR systems such as SuccessFactors, SharePoint, and JIRA ticketing system; described as preferred.
Requires the ability to work in a process-centric role, manage service-level agreements and timelines, and keep HR operations running smoothly.
Requires problem-solving ability, attention to detail, and the ability to work independently or under limited supervision.
Requires the ability to handle bulk requests and short-notice requests.
Requires a proactive, self-motivated approach and a positive attitude.

Responsibilities

Perform day-to-day HR operational activities for India and the Asia Pacific region, including employee onboarding, offboarding, promotions, transfers, leave management, and employee letters.
Manage monthly payroll and benefits, coordinate with payroll vendors, and ensure payroll inputs are submitted and validated within specified service-level agreements.
Assist the HR operations team lead or manager with day-to-day regional activities, participate in new initiatives, and suggest best practices and ideas to improve HR operations processes.
Maintain accurate employee data in SuccessFactors, including new hires, terminations, probation periods, promotions, and transfers.
Ensure processes are executed accurately and efficiently within established service-level agreements.
Serve as a point of contact for employee inquiries about HR processes and systems, payroll, and benefits; respond in a timely manner and route inquiries to the appropriate contact or team when out of scope.
Create and maintain standard operating procedures, and regularly update regional procedures and the knowledge base.
Handle sensitive matters carefully, raise issues with the team lead or Global HR Operations Manager, and maintain sensitive and confidential records in accordance with company confidentiality and data protection regulations.
Support teams with new projects, audits, and periodic HR activities, including bonus payouts, yearly tax activities, and compliance checks.
Perform root cause analysis for recurring issues and suggest best practices.
Coordinate with Talent Acquisition, HR Business Partners, local points of contact, and business leaders as needed.
Promote company values and cultural enablement and contribute to a positive employee experience.

Desired Qualifications

Experience supporting shared services in Asia Pacific countries such as Singapore, Australia, Japan, or New Zealand is an added advantage but is not mandatory.
Experience handling local or global stakeholders is an added advantage.

Human Resource Operation Specialist

SAP Fioneer · Pune, India (Hybrid) · Full-time · Posted 2026-10-29

Workplace: hybrid

Department: Corporate Functions

Description

Be Part of Us:

Innovation is and will always be the core of SAP Fioneer.

SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms.

We are empowering companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!

About the Role:

Our HR Operations team manages the end-to-end HR services across global locations. We work closely with Global HRBP, local HR Managers, regional teams, employees to deliver consistent HR support, while continuously improving systems and processes.

As a part of this team, you will be a key contributor who will be supporting our entities in India and Asia Pacific (APJ / APAC) region on HR Operational activities. This role requires familiarity and fair knowledge in Indian labour law and payroll compliance. Knowledge of other Asian countries, where SAP Fioneer operations will be an added advantage.

Key Responsibilities:

Perform day-to-day HR operational activities for India & Asia Pacific region, such as employee onboarding, offboarding, promotions, transfers, leave management, employee letters etc.
Managing monthly payroll and benefits. Coordinating with our payroll vendors, ensuring payroll inputs are submitted, validated in specified SLA’s.
Assist the HR operations team lead / Manager in driving the regional activities on day-to-day basis. Participate in new initiatives, suggest best practices and ideas to elevate HR operations processes.
Maintain accurate employee data in the HRIS system (SuccessFactors), including new hires, terminations, probations, promotions, transfers etc.
Ensure processes are executed with accuracy, efficiency and established Service Level Agreements (SLAs).
Serve as a point of contact for HR inquiries from our employees regarding HR processes and systems, Payroll, benefits etc. in timely manner. Route the inquiries to the correct POC or teams, if not in scope.
Creating and maintaining the standard operating procedure (SOP). Ensuring regular updates of the SOP and Knowledge Base for the region.
Carefully handling sensitive matters, highlighting the issues to team lead, Global HR operations manager. Ensuring sensitive and confidential records are maintained in adherence with SAP Fioneer confidentiality & data protection regulations.
Supporting teams in new projects, audits, and periodical HR activities (e.g., Bonus payout, Yearly tax activities, compliance checks etc.)
Perform root cause analysis in case of recurring issues and suggest best practices at work.
Coordinate with Talent Acquisition, HR Business Partner, local POC’s & business leaders as and when needed.
As a key contributor, promote the SAP Fioneer values, cultural enablement and bring positive employee experience.

Requirements

Job Requirements:

1 to 5 years of experience in HR generalist, India shared services & operations activities.
Experience in Asia Pacific countries like Singapore, Australia,Japan,New Zealand etc. shared services will be an added advantage but not mandatory.
Fair knowledge of India payroll statutory compliance will be an added advantage.
Hands on knowledge of HR Systems like SuccessFactors, Sharepoint, JIRA ticketing system is preferred.
Candidate passionate about working in process centric module, managing SLA and timelines to ensure HR operations are running smooth.
Excellent communication skills, problem solving, attention to details, ability to perform independently or under limited supervision.
Ability to handle bulk, short notice requests.
Experience handling local or global stakeholder will be an added advantage.
Proactive, self-motivated, strong team player and a positive attitude is must.

What we offer:

Learning scope on international platform
Competitive Pay & benefits in the industry
Growth Opportunities, work ownership and strong visibility
Closed coordination directly with stakeholders, business heads,Vendors etc.

Benefits

Benefits:

You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation.

At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit.

Join us for a rewarding career where your needs are not just met but exceeded

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About the Company

SAP Fioneer

Delivers end-to-end banking, lending, insurance platforms

SAP Fioneer provides end-to-end platforms for banking, lending, insurance and finance that connect products, operations, finance and reporting on one foundation. Its products run on SAP technology and use AI-enabled delivery plus financial-services APIs, available across cloud, hybrid, and on-premise deployments. It differentiates itself through a joint-venture model between SAP and Dediq and by offering domain-specific APIs for financial services on a large, enterprise-grade platform. Its goal is to give financial institutions a single, scalable foundation that unifies product management, operations, finance and reporting across banking, lending and insurance.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Walldorf, Germany
Founded: 2021

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