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Domino's

Global pizza delivery and franchise network

General Manager

Business & StrategyPosted on Nov 10
Full-timeRomeoville, IL, USAIn-person

About the Job

Requirements

  • Use judgment, perform basic math, and multitask.
  • Follow company policies and procedures and expect crew members to do the same.
  • Provide customer service and maintain customer relations.
  • Maintain attendance and punctuality and arrange transportation to and from work.
  • Have a valid driver's license with a safe driving record meeting company standards.
  • Have access to an insured vehicle usable for delivery.
  • Comprehend and give written instructions and communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; use a calculator when needed and make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Enter orders using a computer keyboard or touch screen.
  • Read maps and locate addresses within the designated delivery area.
  • Navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Stand for most tasks and walk short distances for short durations.
  • Unload bulk product deliveries using a hand truck, including cases weighing up to 50 pounds, and stack cases on shelves up to 72 inches high.
  • Carry items including cans, pizza sauce weighing 30 pounds, pizza dough trays, pizzas, and beverages.
  • Push and pull trays on dollies, including stacks requiring up to 7.5 pounds of force.
  • Infrequently navigate stairs or climb a ladder for tasks such as changing sign prices, washing walls, and performing maintenance; delivery may require navigating five or more flights of stairs.
  • Bend forward at the waist for tasks including pizza assembly, counter work, and stocking ingredients; crouch or squat occasionally to stock shelves and clean low areas.
  • Reach continuously in different directions, including above 72 inches occasionally, and reach down or forward for food preparation, cleaning, and answering phones.
  • Use pencils, pens, computers, telephones, calculators, TDD equipment, a pizza cutter, and a pizza peel.
  • Work amid variable weather, indoor temperatures from 36 degrees in coolers to 90 degrees and above, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Talk and hear on the telephone; use near, mid-range, depth, far, and night vision as required for store tasks and driving; differentiate between hot and cold surfaces.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Be responsible for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Manage staffing and paperwork, control costs and cash, manage food, work to a schedule, maintain the store's image and standards, provide customer service, and support profitability and marketing.
  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver pizzas within the designated delivery area, making multiple deliveries per shift as needed.
  • Deliver products by car to customers' doors and deliver flyers and door hangers.
  • Remove trash and perform other outside tasks as needed.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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