Material Handling Equipment Service Manager

Position Summary...

What you'll do...

Role summary:
The Manager, Material Handling Equipment Service, leads vendor and contract management to ensure operational excellence and compliance with quality standards. This role oversees procurement, budgeting, and supplier performance while fostering strong partnerships to optimize service delivery. The position requires strategic problem-solving, data-driven decision-making, and effective collaboration across teams to support business objectives. The manager drives continuous improvement initiatives, manages risk, and ensures adherence to regulatory and safety protocols, contributing to the efficient and reliable operation of material handling equipment within the organization.
About the team:
The Automation Center of Excellence (COE) leads the management and enhancement of Grocery automation platforms, including Witron and Swisslog. This team collaborates with Operations, Engineering, and vendors to optimize system performance, reduce downtime, and ensure scalable execution. They establish maintenance standards, oversee vendor governance, and drive continuous improvement by transforming reactive processes into data-driven operations. With strong technical expertise and cross-functional leadership, the COE delivers reliable systems and clear accountability, enabling the Grocery automation network to operate efficiently with resilience and readiness.
What you'll do:

• Manage vendor relationships by evaluating performance, resolving discrepancies, and ensuring compliance with contractual obligations.
• Oversee contract administration, ensuring adherence to organizational protocols and regulatory requirements.
• Support procurement activities by reviewing documentation and utilizing approved systems for purchasing materials and services.
• Develop and manage budgets, analyze variances, and prepare expense reports to support financial objectives.
• Drive operational excellence by identifying process improvements, ensuring safety compliance, and implementing standard operating procedures.
• Leverage data analysis tools to inform decisions and present insights to stakeholders.
• Lead change initiatives and support crisis management planning within the department.

What you'll bring:

• Proven experience in vendor and contract management, ensuring compliance and maintaining strong supplier partnerships.
• Demonstrated ability to manage procurement processes and budgetary controls effectively.
• Strong operational excellence with a focus on safety, regulatory adherence, and process improvement.
• Proficiency in data analysis and digital tools to drive insights and support decision-making.
• Excellent communication and collaboration skills to engage stakeholders and lead cross-functional teams.
• Solid business acumen with the ability to develop cost-benefit analyses and influence strategic outcomes.
• Experience in crisis and change management to maintain continuity and implement improvements.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Associate's degree in a Technical related field (e.g., Controls, Electrical) and 4 years experience in Material Handling Industry or related field OR
6 years experience in Material Handling Industry or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelors: Computer EngineeringProject Management - Project Management Professional - Certification

Primary Location...

1576 CROSSLINK PKWY, BELVIDERE, IL 61008-6312, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.