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Vinfen

Vinfen

Health and human services for disabilities

Mental Health Counselor - Behavioral Health

Full-TimeDeadline 8/6/27
$23.58/hr
Entry
Bachelor's
Lowell, MA, USA
In Person

About the job

Requirements
  • A high school diploma or equivalent is required.
  • One to two years of job-specific experience in the human services field is preferred.
  • Ability to work in a therapeutic milieu setting.
  • Knowledge of personal computer applications and equipment.
  • Knowledge of recovery-oriented, person-centered, and strengths-based values, principles, and modalities.
  • Knowledge of empowerment and self-advocacy techniques.
  • Ability to establish supportive, trusting relationships with program clients.
  • Knowledge of human, legal, civil rights, community, and other resources.
  • Knowledge and use of different communication and learning styles.
  • Ability to balance competing priorities and make independent judgments and decisions.
  • Ability to work in a professional and confidential capacity.
  • Completion of CPR, First Aid, and Certified Peer Support Specialist training within the defined timelines after hire.
  • A valid United States driver's license, minimum age of 21, required driving history, access to a personal vehicle, and the ability to pass driver's screening requirements.
  • Ability to pass multistate CORI and SORI checks, reference checks, employment verification, and education and credentialing background checks.
  • Ability to perform physically active work, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds, assisting clients with activities of daily living, and maneuvering through narrow spaces.
  • Ability to operate a computer and office equipment and to speak, hear, and communicate with clients, staff, and external representatives.
  • Required vision abilities include close, distance, color, peripheral, and depth vision, as well as the ability to adjust focus.
  • CPSS and NET certifications are required.
Responsibilities
  • Provide direct service in an adult Community Crisis Stabilization Program for adults experiencing behavioral health symptoms, mental health or substance use disorders, or co-occurring disorders.
  • Help prepare clients returning to the community to engage in recovery and communicate their strengths and goals to treatment teams and supports.
  • Assist with client and family intake and orientation procedures.
  • Assist with functional and strengths-based assessments.
  • Contribute to assessments, individualized crisis planning, discharge planning, and care coordination.
  • Implement individual treatment plans.
  • Maintain an environment that promotes safety, recovery, and treatment.
  • Participate in training, supervision meetings, staff meetings, and team meetings as requested.
  • Assist clients with routine living activities, including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
  • Prepare light meals and monitor the dining area.
  • Follow company, division, and program policies and procedures, including safe work practices, workers' compensation, universal precautions, and exposure control.
  • Comply with accreditation, licensing, and physical-site licensing standards and regulations.
  • Use crisis intervention techniques when necessary and access on-call backup when needed.
  • Complete incident documentation as needed.
  • Maintain the safety and upkeep of the physical site.
  • Provide peer-to-peer support and psychoeducation about rehabilitation and recovery when serving as Certified Peer Specialist staff.
  • Drive a Vinfen van or personal vehicle when required and maintain a safe driving record and adequate insurance when using a personal vehicle.
  • Perform other related duties as required.
Desired Qualifications
  • Preference is given to bilingual or bicultural applicants.
  • Preference is given to applicants with lived experience of psychiatric conditions.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts