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Western Union

Global payments and money transfer platform

Cashier & Sales Associate

Retail & Commercial BankingPosted on Nov 13
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • At least 0–2 years of customer service experience, preferably in financial services or retail.
  • Problem-solving skills.
  • SPM is the minimum qualification.
  • Experience in cash management.
  • Fluency in English; additional languages are an advantage.
  • Basic work experience with Microsoft Office tools, including Excel, Word, and Outlook.
  • Ability to work according to the schedule, including weekends.

Responsibilities

  • Maintain customer service according to company standards.
  • Generate money transfer transactions.
  • Operate the cash register and prevent loss in accordance with store standards, company policies, and front desk procedures.
  • Welcome customers and guide them through processing their transactions.
  • Ensure all transactions follow compliance rules and respond professionally to customer inquiries in a timely manner.
  • Handle cash and maintain cash register operations, including preparing reports using Microsoft Office tools.
  • Work collaboratively with the team to meet operational and performance targets.

Desired Qualifications

  • Experience in financial services or retail customer service is preferred.
  • Additional languages are an advantage.
  • Experience in currency exchange is a plus.

About the Company

Western Union

Global payments and money transfer platform

Western Union facilitates international money transfers and financial services for individuals and businesses. The company operates through a vast network of physical agent locations and digital platforms, allowing users to send funds in various currencies for pickup in cash or direct deposit into bank accounts and mobile wallets. Unlike many digital-only fintech competitors, Western Union maintains a massive physical presence in over 200 countries and territories, making it accessible to people who do not have traditional bank accounts or reliable internet access. The company’s goal is to expand global financial inclusion by making a wider range of services—such as saving and spending tools—accessible to diverse communities, ultimately helping more people achieve financial stability.

Company size
10,001+
Company stage
IPO
Headquarters
Denver, CO
Founded
1851

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