A

AIL

Life insurance through AO Globe Life

Customer Solutions Agent Entry Level

Full-TimePosted on 10/1/2026
No salary listed
Entry
Remote in USA
Remote
No H1B Sponsorship

About the job

Requirements
  • Experience in sales, coaching, management, or business development is sought, though no prior insurance experience is required.
  • Candidates must be at least 18 years old and legally eligible to work in the United States.
  • Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.
  • Candidates must complete required training and participate in virtual meetings.
  • Candidates must obtain the appropriate state Life and Health Insurance License before conducting licensed insurance activities.
  • Candidates must complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense.
  • Candidates should be self-motivated, coachable, comfortable working independently, and interested in performance-based work with opportunities for growth and advancement.
  • Candidates must be comfortable leading remote teams using Zoom, customer relationship management systems, and digital collaboration tools.
Responsibilities
  • Recruit, onboard, mentor, and coach remote sales professionals.
  • Conduct virtual training sessions and leadership development meetings.
  • Foster a positive, collaborative, and performance-driven team culture.
  • Support team members through coaching, accountability, and professional development.
  • Establish team goals and monitor key performance metrics.
  • Develop sales strategies to improve production and client satisfaction.
  • Identify opportunities to improve team performance and operational efficiency.
  • Promote exceptional customer service and long-term client relationships.
  • Mentor top-performing representatives into leadership positions.
  • Build scalable systems that support long-term organizational growth.
  • Lead by example through professionalism, integrity, and accountability.
Desired Qualifications
  • Experience in insurance, financial services, customer service management, retail management, hospitality leadership, banking, healthcare leadership, military leadership, or sales management is highly valued.

About the company

AIL is the American Income Life division within AO Globe Life, providing supplemental life and health insurance protection to working families. Its representatives help policyholders evaluate coverage for life, accidents and related financial risks, often through relationships with unions, associations and other affinity groups. The business uses a distributed agency model with remote and local sales opportunities across North America. This description follows the approved AO employer identity while retaining AIL as the recognizable insurance brand represented by the company record.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A